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We need hope-bringers and changemakers — because the work we all do matters. If you’re passionate about making an impact with your time and being someone’s light in the darkness, we want you on our team. This Case Manager position is for our Women's DOC program.
Who We Are
Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co‑occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C. Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time. As our organization grows and evolves to meet the needs of our clients and communities, we’re seeking passionate, empathetic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder.
Who We’re Looking For
This individual is responsible for providing case management services, discharge planning, and care coordination for clients in the program. This person may handle an independent caseload and assist other personnel by ensuring proper referral of clients to all appropriate services and resources available and necessary to them. These services and resources may include medical care, benefits, education and employment, housing, recovery and prevention services, and aftercare supports. Duties may include, but not be limited to providing intake services to clients; preparing reports, treatment plans, discharge/ continuing care plans, and keeping necessary records within client database and electronic health record; coordinating the activities of one or more groups of clients; and generating referrals and aftercare plans. Work is performed in accordance with established regulations, and policies and procedures; however, this individual is expected to exercise considerable initiative and independent judgment in achieving objectives.
Your Responsibilities
Treat all clients and staff with dignity and respect.
Attend all team / staff meetings as required by Supervisor.
Role model pro‑social behavior.
May be responsible for conducting and documenting intake interviews, as needed.
Be responsible for a caseload of clients, as identified by program requirements and in accordance with state regulations.
Complete progress notes for all client‑related activities within 24 hours of service delivery.
Coordinate with agency and community resources to ensure thorough treatment and discharge plans.
Establish and maintain positive relationships with service providers and referral sources.
Assist clients with connecting to resources needed to reach personal goals during the course of their treatment and in advance of discharge.
Arrange access public assistance, social security, food stamps and medical assistance appointments to ensure timely and continued receipt of benefits.
Arrange medical appointments, psychiatric evaluations, and medication, when appropriate.
Refer clients to appropriate vocational and educational programming.
Assist clients in developing a thorough discharge plan addressing their most significant needs.
Maintain contact with clients after discharge to ensure coordination with other case management/social services/substance use disorder treatment or services.
Ensure compliance with all federal, state, local and funding source guidelines.
Maintain valid driver’s license.
Other duties as assigned by Supervisor.
Qualifications
Education/ Training: Case Managers must have, at minimum, a bachelor’s degree in a generally recognized clinical discipline.
Experience:
Case Manager I: Two years’ experience providing case management and/or drug and alcohol counseling and be licensed by the Department of State or be a Certified Allied Addiction Practitioner or Certified Associate Addiction Counselor, Certified Alcohol and Drug Counselor, or Certified Advanced Alcohol and Drug Counselor at the time of hire or being working toward licensure or certification with a completion date of no more than three years from the date of hire. The “working toward” certification must be evidenced by a log maintained in the employee file that includes hours worked/hours of supervision/ required training needed to qualify for full licensure or certification as per the PA Department of State or PCB.
Case Manager II: Three years’ experience providing case management and/or drug and alcohol counseling and be licensed by the Department of State or be a Certified Allied Addiction Practitioner or Certified Associate Addiction Counselor, Certified Alcohol and Drug Counselor, or Certified Advanced Alcohol and Drug Counselor at the time of hire or being working toward licensure or certification with a completion date of no more than three years from the date of hire. The “working toward” certification must be evidenced by a log maintained in the employee file that includes hours worked/hours of supervision/ required training needed to qualify for full licensure or certification as per the PA Department of State or PCB.
Case Manager III: Three years’ experience providing case management and/or drug and alcohol counseling including at least one year supervisory or administrative experience and be licensed by the Department of State or be a Certified Allied Addiction Practitioner or Certified Associate Addiction Counselor, Certified Alcohol and Drug Counselor, or Certified Advanced Alcohol and Drug Counselor at the time of hire or being working toward licensure or certification with a completion date of no more than three years from the date of hire. The “working toward” certification must be evidenced by a log maintained in the employee file that includes hours worked/hours of supervision/ required training needed to qualify for full licensure or certification as per the PA Department of State or PCB.
Our Operating Principles
We hold client care as our top priority.
We assume good intentions.
We are present, we connect, and we communicate with transparency, dignity, and respect.
We make data‑driven decisions with courage, challenge the status quo, and find innovative ways to grow Gaudenzia and each other.
We support each other publicly and privately in all circumstances.
We provide and accept constructive, honest, respectful, and timely feedback with an open mind and without personalization.
We operate with integrity, focus on outcomes, and have a bias for action.
We follow through on agreements and honor commitments prioritized with a sense of urgency — someone's life may depend on it.
Gaudenzia's Mission
Gaudenzia’s Mission is to promote long‑term recovery by providing comprehensive treatment and support to people with substance use disorder, co‑occurring mental health disorders, and related conditions, regardless of individual circumstances.
Excellence Employer Statement
Gaudenzia is proud to be an employer of choice and a treatment provider of choice in the substance use and co‑occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome.
Gaudenzia is an equal opportunity employer. We do not practice or permit discrimination based on race, gender, gender identity, gender expression, sexual orientation, age, national origin, religion, creed, disability, or veteran's status.
Additional Resources
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