Overview
CASE MANAGER/CHILD SAFETY SPECIALIST – Arizona Department of Child Safety (DCS). Location options: Sierra Vista, Benson, Douglas (you will be able to choose office locations in the application).
Responsibilities
Respond to reported allegations of child abuse and/or neglect
Assess child safety and risk
Conduct interviews and gather information
Make in-and-out of home contacts with families and children
Attend court hearings
Prepare case plans and conduct case plan staffing
Author professional reports and fill out documentation
Coordinate and monitor services
Place and transport children and move a child’s possessions when needed
Manage cases throughout the respective county and assigned area
Use a computer and the Department’s Child Welfare Software Programs
Knowledge, Skills and Abilities
Knowledge Of : Confidential principles; behavior modification, conflict resolution and counseling principles and techniques; intervention techniques; interviewing procedures; child development, family systems, family centered practice; behavioral indicators of mental health disturbance, impact of abuse and neglect, separation and loss issues and child welfare practices. Computers and software (Microsoft Office Suite); mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
Skill In : Establishing and maintaining interpersonal relationships; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; keen observation; sensitivity to needs, feelings and cultures; dealing calmly and effectively with high stress situations; adaptability; and making independent decisions.
Ability To : Complete work tasks thoroughly; lead, take responsibility; analyze information and use logic to address work-related issues and problems; recognize and address substance abuse issues in adults and children and develop necessary intervention strategies; prepare detailed documentation of client and professional contact to ensure records are accurately conveyed and reported; enter, retrieve and correct data in a computer-based system; acquire and renew CPR Certification.
Requirements
Bachelor’s or Master’s degree from an institution accredited by a U.S. Department of Education-recognized agency; transcripts required to confirm degree. OR Four (4) years of experience as a Department of Child Safety Case Aide. Degree holders from outside the United States must submit a credential evaluation from a recognized evaluation service.
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
Drivers license: valid class-appropriate license for state business, with required training and driving record checks; appropriate liability insurance if using a personal vehicle
During the first 22 weeks of employment, in-person training in Midtown Phoenix involving overnight stays, if necessary, every other week
Selected candidates must pass a written exam, background investigation, Motor Vehicle Report check and DCS Central Registry check
This position requires driving or the use of a vehicle as an essential function of the job
All new State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
Benefits
Paid sick leave
Paid annual leave
Ten paid holidays per calendar year
Health, dental and vision insurance
Flexible Spending Account
Health Savings Account
Arizona State Retirement System Savings (ASRS)
Employee and Dependent Life insurance
Long-term and short-term disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education, products and services
Education Savings – AZ529
Employee Assistance Program
Contact Us: Persons with a disability may request accommodations by contacting 602-255-3141 or ADA@AZDCS.GOV. For interview process questions, contact the recruitment team at 602-255-2903 or recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.