Case Manager

Job Description: Division: Permanent Supportive Housing
Location: Commons at Chantry located in Columbus, Ohio
Pay: Based upon experience
Schedule: Full-time | Monday–Friday
Lead with Purpose. Transform Lives. Build Communities.
At National Church Residences, we believe everyone deserves quality housing and compassionate care. Join our mission-driven team to support seniors and vulnerable populations through case management that truly makes an impact.
Position Summary
The Case Manager I provides direct case management services to residents in Permanent Supportive Housing, using a Housing First approach and operating within an integrated behavioral and primary healthcare model. This role supports residents in achieving stability and independence through strengths-based care planning, advocacy, and resource coordination.
Key Responsibilities
Conduct bio-psychosocial assessments and develop individualized care plans.

Assist residents with accessing benefits, resources, and support services.

Maintain accurate and timely documentation within 24 hours of resident contact.

Facilitate psychosocial and educational group sessions weekly.

Ensure minimum monthly contact with all assigned residents (caseload up to 40).

Provide transportation or accompany residents to essential appointments.

Participate in Blended Management Team meetings weekly.

Submit complete service logs weekly (50% of hours must be direct service).

Perform other duties as assigned.

Minimum Qualifications
Bachelor’s degree in Social Work or a related human services field (required)

One year of experience in a human services, behavioral health, or social work setting (preferred)

LSW or LPCC (preferred)

Valid driver’s license and reliable transportation

Required Competencies
Strong written, verbal, and interpersonal communication skills

Ability to set professional boundaries and work independently

Basic computer proficiency (Word, Excel, electronic recordkeeping)

Understanding of housing instability, behavioral health, and community-based services

Ability to work with low-income and formerly homeless populations

In return, National Church Residences offers an excellent total reward package that includes:
Medical Insurance –several options available

Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts

Paid Time Off ( PTO ) and Paid Holidays

Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay

Reimbursement for Tuition expenses

Employee Discounts including Tickets, Retail, etc.

Short-Term & Long-Term Disability coverage

Accident, Hospital Indemnity & Critical Illness Insurance

Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more

Join the Mission. Make a Difference.
If you are passionate about social work and helping others achieve stability, we invite you to apply today.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

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