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The City of Richmond Recovery Court is seeking a dedicated Case Manager to provide comprehensive support and resource coordination for court‑assigned participants. The Case Manager will work within a collaborative, non‑adversarial setting to ensure program compliance and connect participants to the services needed for successful recovery and community reintegration. This position is an essential part of the Recovery Court team and requires strong communication skills and a flexible approach.
Supervision
Reports directly to the Richmond Recovery Court Coordinator/Director.
Responsibilities
Participant Management and Coordination
Conduct initial screening and intake interviews to assess participant risks and needs.
Develop, implement, and monitor individualized case management plans in collaboration with participants.
Identify and coordinate appropriate referrals to community resources, including housing, employment, vocational skills, education, family services, and medical assistance.
Monitor participant compliance with all program requirements and court orders.
Conduct home visits as necessary to ensure participants are in a safe and secure environment.
Provide crisis intervention and support as needed.
Drug Screening and Analysis
Administer and process drug and alcohol screenings, including operating the recovery court analyzer.
Maintain accurate records of all drug test results and document participant compliance.
Follow established protocols for collecting, handling, and documenting samples to ensure the integrity of the process.
Reporting and Court Activities
Prepare detailed and accurate reports on participant progress for the Recovery Court team and the court.
Present case management summaries and updates to the Recovery Court Judge and team during court hearings.
Attend all Recovery Court staffing meetings and court sessions.
Team Collaboration and Liaison
Work collaboratively with other members of the Recovery Court team, including the coordinator, judge, prosecution, defense, and treatment providers.
Serve as a liaison between the court, participants, and community‑based service providers.
Facilitate communication and information sharing among all team members to ensure a coordinated approach to participant care.
Administrative Duties
Maintain current, complete, and confidential participant records and case files.
Assist the Program Coordinator with program enhancement and development activities.
Participate in training as required.
Qualifications, Special Certifications and Licenses
A bachelor's degree in criminal justice, social work, psychology, or a related human services field.
One or more years of experience in a case management role, preferably within a specialty court or criminal justice setting.
Proficiency in conducting assessments, case planning, resource coordination, and documentation.
Ability to work effectively and collaboratively with a multidisciplinary team.
Excellent written and oral communication skills.
Knowledge of court procedures and the criminal justice system.
Ability to exercise discretion and maintain confidentiality of sensitive information.
Must possess a valid driver's license.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. The City of Richmond Values Veterans. We are an official V3 Certified Company. The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.