Tennessee Community Resource Network Executive Director
Nonprofit is looking to hire an ambitious, team player to join our Case Management team. This position is a crucial piece of our program and requires great organization and communication skills. Recent college grads encouraged to apply.
Responsibilities
Assisting patients in the navigation of the healthcare system while enrolled in KAPA
Coordinating all medical referrals for patients
Working with provider offices in coordination of referrals
Making patient reminder and follow up calls for appointments
Providing education and tools for patients to be better healthcare citizens, including:
Proper Emergency Department usage
Facilitating information from providers regarding patients’ medical questions
Coordination of any non‑medical patient needs including transportation assistance, food assistance, reduced cost prescriptions, etc.
Thoroughly documenting all patient information and interactions into KAPA’s patient computer program
Participation in specialty projects as necessary
Assistance in annual fundraiser with event attendance
All other duties assigned by Director of Patient Services
Requirements
Passion for helping others
Bachelor’s degree or equivalent
Proficient computer skills including knowledge of Microsoft Suite
Excellent time management and organizational skills
Prior healthcare or insurance knowledge a plus
Bilingual in Spanish a plus
Salary range is $40,000-45,000. This position is full-time (days, M-F) with great benefits including medical, dental, vision, 401k, PTO, and room for advancement.