Case Manager (Day Center)
Location: Countryside Schaumburg and Palatine/CEBO
Salary: $43,000 - $52,000 per year depending on experience
Apply: Search for “Case Manager- Countryside” on https://littlecity.org/careers/
Purpose
The Case Manager coordinates and provides service delivery to meet the needs of participants with intellectual and developmental disabilities, serving as the primary contact and advocating for participants within agency standards.
Essential Duties and Responsibilities
Coordinate the interdisciplinary team process for program services, assessment, planning, implementation, and regular review of progress.
Advocate for participants, leading the interdisciplinary team in orientation, behavioral support services, and discharge procedures.
Maintain individual case files in compliance with agency guidelines and best practices.
Input data and maintain computerized case files utilizing agency provided software, including data collection, Individual Service Plans (ISP), incident reports and other reporting.
Conduct pre-staffing meetings with participants and their chosen team regarding accomplishments, program delivery, and ISP/meeting invitation process.
Ensure participants have supports and are linked with resources such as the Department of Rehabilitation Services (DRS), transportation providers, Social Security and Medicaid.
Conduct monthly reviews of participant status in relation to the ISP; provide needed adjustments or supports.
Coordinate data collection for statistical reporting to document caseloads and develop caseload analysis.
Meet daily needs of participants, including personal hygiene, dietary needs, community integration activities, skill building, and first aid – including CPR or response to seizure activity as needed.
Participate in trainings, meetings and committees that are designed to improve service delivery as mandated.
Create and deliver individual or group skills training as needed.
Serve as an advocate for people with disabilities, mindful of rights, dignity and respect.
Maintain QIDP status with ongoing continuing education.
Maintain American Heart Association certification in First Aid and CPR if required.
Successfully complete Little City Foundation required training, re‐training and any additional training as required by policies.
Aid in the oversight of whereabouts of participants for their safety and well being.
Notify supervisor or safety representatives of any violation of safety rules, hazards or barriers to participant wellness.
Perform other reasonable duties as assigned.
Benefits
Competitive salary and benefits including medical, dental, vision insurance, short‑term and long‑term disability, 401(k) with employer match, Roth 401(k) retirement plans, Flexible Spending Accounts, life insurance, critical illness, hospital indemnity, paid holidays, paid time off and an employee assistance program.
Minimum Qualifications
Bachelor’s Degree in a human services field required.
At least one year of experience providing services to individuals with intellectual and developmental disabilities.
Qualified Intellectual Disabilities Professional (QIDP) credentials required.
Effective written and oral communication skills.
Proficient in computer use, software applications, and Microsoft Office.
Valid Illinois driver’s license with good driving record; ability to transport individuals as needed.
Physical Requirements & Work Environment
Job requires sitting, walking, standing, and occasional lifting of up to 40 pounds; use of manual dexterity and eye‑hand coordination; corrected vision and hearing; ability to operate a motor vehicle; proficiency in CPR and CPI; typical office environment.
Disclaimer
This job description is intended to provide a representative level of duties and responsibilities for this title; employees may be assigned other job‑related tasks not listed here.