Case Manager Assistant – Home Health
At GREEN MEADOWS HOME HEALTH CARE INC
Job Overview
The Case Manager Assistant in a home health setting provides administrative and logistical support to case managers and healthcare teams. The assistant helps coordinate patient care, manage documentation, and ensures patients receive the appropriate services and resources while receiving care at home. This role is vital in streamlining patient care delivery, maintaining communication between the healthcare team and patients, and providing essential administrative support to case managers.
Benefits
401(k)
Dental insurance
Health insurance
Vision insurance
Wellness resources
Key Responsibilities
Support case managers in coordinating patient care by scheduling appointments, follow‑up visits, and home health services.
Maintain patient files and ensure all necessary documentation is accurate and up‑to‑date.
Track and follow up on patient care plans, ensuring services are delivered as prescribed and patients are compliant with care regimens.
Serve as a point of contact for patients and families, providing updates on appointments and care plans.
Assist with documentation and record‑keeping in compliance with regulations and company policies.
Help prepare patient documentation, including care plans, assessment forms, and progress notes.
Ensure timely entry of patient data into electronic health records (EHR) systems.
Coordinate home health services such as nursing visits, physical therapy, and other services.
Communicate with healthcare providers, insurance companies, and stakeholders to ensure smooth delivery of care services.
Monitor delivery of home health services and document any issues or concerns.
Schedule home health visits and services in coordination with the healthcare team and patient preferences.
Assist with scheduling patient transport when necessary.
Help patients and families access community resources, including home health aides, transportation, or financial assistance programs.
Assist with arranging referrals to specialists or other healthcare professionals as needed.
Provide assistance on insurance coverage, eligibility, and benefits related to home healthcare.
Help monitor patient care and assist with ensuring that healthcare standards and regulations are met.
Support case managers with general administrative duties such as filing, copying, and organizing patient care documents.
Prepare reports and assist in tracking the progress of individual patients and overall case load management.
Attend team meetings and collaborate with other members of the healthcare team to improve patient care.
Required Qualifications
Education: High school diploma or equivalent required. Some college coursework or a degree in healthcare administration, nursing, or a related field is preferred.
Experience: Prior experience in home health, case management, or healthcare administration is preferred but not required.
Skills:
Strong organizational and time‑management skills.
Good communication skills, both verbal and written.
Ability to maintain patient confidentiality and follow HIPAA regulations.
Familiarity with medical terminology, healthcare processes, and insurance.
Proficiency in using computers, electronic health records (EHR), and office software (Word, Excel).
Ability to work well independently and as part of a team.
Preferred Qualifications
Experience in home health or healthcare‑related settings.
Basic knowledge of insurance, billing, and coding.
Certification in medical office management or case management is a plus.
Work Environment
Primarily in an office setting but may occasionally visit patients' homes as needed.
Occasional travel may be required for home visits or meetings with healthcare providers.
Full‑time position with regular office hours. Some flexibility in hours may be required depending on patient needs.
Additional Expectations
Maintain a compassionate, patient‑centered approach to patient care.
Demonstrate the ability to adapt to changing priorities and workloads in a fast‑paced healthcare environment.
Support the case manager in enhancing the quality of care for patients, ensuring they receive timely and appropriate services.