Join to apply for the Case Manager role at The Children's Home
$58,000-62,000
As part of the Critical Time Transition Program (CTTP), the Case Manager provides intensive Critical Time Intervention (CTI) services for youth ages 11–17 with complex mental health needs and their families/caregivers, supporting transitions from higher levels of care to community settings. CTI is a phased, time‑limited care management model emphasizing early and assertive engagement, trauma‑informed practice, strengths‑based approaches, resilience, psychiatric rehabilitation, positive behavioral strategies, and family/caregiver skill‑building. Case Managers work across the community and a Transitional Residential Setting (homes, schools, hospitals, outpatient clinics), maintaining frequent contact with youth, families/caregivers, and involved agencies. Services prioritize in‑person engagement. Case Managers actively coordinate care in the community, support skill‑building, and strengthen family and youth self‑advocacy while facilitating safe and effective transitions to the lowest appropriate level of care.
Responsibilities
Carry a caseload of approximately 8 youth and families
Provide weekly, phased contacts with youth and families/caregivers, including assertive engagement, linkage to services, monitoring, and skill‑building
Develop individualized, person‑centered care plans in collaboration with the Clinician
Facilitate coordination with hospitals, community providers, state agencies, and informal support
Support youth and families in scheduling and attending appointments; participate in warm hand‑off meetings
Assist youth and families with applications for services
Provide crisis management, positive behavioral support, and advocacy to youth and families
Collaborate with the Program Director and team members during weekly meetings, agency case conferences, and case reviews to ensure fidelity and continuity of care
Education
Bachelor’s degree in human services or related field required
Master’s in Social Work preferred
Experience
At least 3–5 years working with youth who have experienced mental health challenges, co‑occurring disorders, and/or intellectual disabilities, community‑based interventions required
Driver’s License and ability to maintain insurability throughout employment required
Benefits available to all staff
Student Loan and Tuition Reimbursement
Employee Assistance Program
Employee Discounts at the Southern Tier Community Center
Opportunities for Professional Development
Full Time Benefits
Agency‑Paid CEUs, License Prep Course, and License Exam
403(b) with 6% employer contribution
PTO plus 9 paid holidaysChildcare Reimbursement
Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
Life Insurance
EEO Statement
The Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.