Los Angeles, California, United States
Overview
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Your Role and Impact
Manage the entire case lifecycle, from new file intake to final resolution, ensuring all case milestones are met.
Assist the handling attorney with case management and strategy, acting as a liaison between clients, medical providers, and insurance companies.
Prepare, file, and serve workers' compensation documents, maintaining compliance with all legal requirements.
Schedule medical appointments for clients, including QME and AME evaluations, and ensure all records and reports are accurately filed and organized.
Proactively communicate case updates to clients, addressing their concerns and keeping them informed throughout the process.
Maintain organized case files and ensure all relevant documentation is accessible to the team.
Your Skills and Expertise
Previous experience in workers\' compensation case management or related roles such as a paralegal, legal secretary, or legal assistant.
Familiarity with EAMS/WCAB procedures, PQME scheduling, filing DORs, and organizing medical records.
Proficiency in Microsoft Office and case management software.
Exceptional organizational skills and attention to detail, with the ability to manage multiple cases effectively.
Strong written and verbal communication skills, with the ability to explain complex legal concepts to clients in a clear and empathetic manner.
Bilingual proficiency in English and Spanish (required).
Why You’ll Love Working Here
Opportunities to advance your skills and career through comprehensive training and mentorship programs.
We celebrate your hard work with bonuses, performance incentives, and peer-nominated awards.
Explore potential career paths within case management, operations, and leadership roles.
Paid time off to rest and recharge, along with flexible working hours to support your well-being.
A robust health and benefits package that includes dental, vision, life insurance, and a 401(k) with a 4% match.
Modern office space with a relaxed and supportive atmosphere.
Casual work attire and a lively, inclusive workplace culture.
Regular team-building activities and monthly events to foster collaboration and engagement.
A goal-oriented environment with performance incentives to motivate and inspire.
Language: Spanish (Required)
Work Location: In-person - Hybrid
Benefits
401(k) matching
Health insurance
Life insurance
Paid time off
Vision insurance
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Legal, Customer Service, and Project Management
Industries: Legal Services and Law Practice
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Inferred from the description for this job
Medical insurance, Vision insurance, 401(k)
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