Case Manager - 83rd Street Apts. (JR 5081)
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Why Work for Us
We are mission‑driven and your contributions will make a difference. We help an average of 23 people per week find a place to live. Your advocacy can affect policy and address racial and social justice. We prioritize work/life balance with flexible scheduling, generous time off, health and wellness benefits, and professional growth opportunities.
Position Details
Location: Los Angeles, CA
Salary: $23.24 – $28.28 per hour (24 Pay Periods per Year)
Full Time, Non‑Exempt, Driving Required
About PATH
Founded in 1984, PATH (People Assisting the Homeless) provides comprehensive services across California, from homelessness prevention to permanent supportive housing.
About Our Supportive Housing Services
Our Supportive Housing Services (SHS) programs provide Intensive Case Management Services (ICMS) in a Permanent Supportive Housing (PSH) setting to individuals who have experienced homelessness and have a history of chronic health, mental health, and/or co‑occurring conditions. Services are centralized and provided on‑site to ensure ease of access to resources for long‑term housing stabilization and improved quality of life.
About the Case Manager
The Case Manager role’s main function is to assist clients in breaking the cycle of homelessness by utilizing a “whatever it takes” approach. This position supports clients through all phases of homelessness, including on the street, transitional housing, interim housing, and permanent housing.
Position Responsibilities
Conduct intake and individualized needs assessment for all clients, collaborating to develop an Individualized Service Plan (ISP). This plan addresses housing goals, income maintenance/increase, and other personal goals identified by the client, including medical, mental health, substance use, financial resources, vocational, and social support needs.
Provide referrals, linkages, information, and support to resources that help clients achieve their ISP goals.
Evaluate strengths and challenges to address short‑term and long‑term goals; conduct a 90‑day review with the client after initial intake.
Maintain documentation standards required by the Program and PATH policies, including timely case file notes and a complete, accurate, current client file with all required documents.
Maintain confidentiality of client files per HIPAA and applicable guidelines.
What You Bring
Analytical skills and attention to detail: gather and interpret data, identify trends, patterns, and insights to inform decision‑making. Consistently produce high‑quality work with accuracy and precision.
Collaboration and teamwork: work effectively with others, building positive working relationships with colleagues, participants, and stakeholders.
Communication: convey information clearly and effectively (verbally and in writing) to individuals and groups, engaging and maintaining their attention.
Creativity and initiative: take action and make decisions without being prompted, demonstrating a proactive approach and willingness to take on additional responsibilities.
Critical thinking and problem solving: analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning.
Ethics and boundaries: maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing while maintaining professional boundaries.
Preferred Qualifications
Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field.
Minimum Qualifications
All levels of education and experience are welcome.
Mandatory Requirements
Employment eligibility verification.
CPR/First Aid training or willingness to obtain it.
Successful completion of Tuberculosis Test, Background Screening, and Drug Test as a condition of hire.
Driving
Driving is an essential function of this position. Candidates must have reliable transportation, a valid driver’s license, proof of insurance and ownership for personal vehicles used during work duties, and the ability to qualify for PATH’s insurance coverage.
Employment Eligibility
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. PATH does not employ individuals currently receiving services from PATH or who have received services within the past two years.
California‑Based Work Expectations
All regular and customary work must be performed within California. Approval for work outside of the office does not imply permission to work outside of California. PATH does not offer fully remote positions; schedules may involve multiple work sites but no off‑site work from home.
What We Offer
We provide a competitive benefits package that includes medical, dental, and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
Ready to Make a Difference Through Action?
If this position sounds like a fit, please submit your application today. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
PATH will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
PATH is dedicated to racial and social justice by centering equity in its service delivery and maintaining a diverse and inclusive work environment for the communities it serves. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. When people are empowered and feel they can bring their authentic, whole selves to work, they can become part of a unified effort to end homelessness for all.