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Case Manager

Encompass Health
Full-time
On-site
Henderson, Nevada, United States
Overview Case Manager opportunity at Encompass Health Rehabilitation Hospital of Henderson, NV. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This role emphasizes clinical expertise and compassionate, patient-centered care within a leading national inpatient rehabilitation organization. Per diem/pool with day and weekend availability.
Responsibilities Work with interdisciplinary team to guide treatment plans based on patient needs and preferences.
Coordinate discharge planning and contingency plans with the team.
Participate in planning for and execution of the patient discharge experience.
Monitor patient experience across quality, timeliness, service appropriateness, and payor expectations.
Facilitate weekly team conferences and coordinate treatment plan modifications.
Complete case management addendums and all required documentation.
Maintain knowledge of regulations, standards, company policies, and department operations.
Review and analyze case management reports and plan appropriate actions.
Understand commercial contracts, exclusions, payor requirements, and recertification needs.
Attend Acute Care Transfer (ACT) meetings to identify trends and reduce ACTs.
Meet with patient/family within 24 hours of admission and complete goals assessment within 48 hours.
Educate patient and family on rehabilitation and the Case Manager role; establish a communication plan.
Schedule and facilitate family conferences as needed.
Assist patient with timely procurement/planning of resources to avoid discharge delays.
Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
Make appropriate referrals, including documentation to post-discharge providers/physicians.
Ensure accuracy of discharge and payor-related information in the patient record.
Participate in utilization review: data collection, trend review, and resolution actions.
Participate in the on-call schedule as needed.
Qualifications License or Certification: Must be qualified to independently complete an assessment within the scope of practice of the discipline (e.g., RN, SW, OT, PT, ST, Rehabilitation Counseling). Active licensure if required by the state. CCM or ACM certification required or must be obtained within two years of entry into the position.
Minimum Qualifications: For Nursing, Associate Degree in Nursing (BSN preferred; diploma acceptable where required). For other eligible professionals, minimum of a bachelor’s degree with graduate degree preferred. 2 years of rehabilitation experience preferred.
The Encompass Health Way We are a national inpatient rehabilitation leader with opportunities for growth. We celebrate diversity and provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, disability, or any protected status.

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