Case Manager at Connecticut Renaissance
This role provides educational and vocational assistance to clients in Connecticut Renaissance's DOC funded programs and serves as a liaison between clients and employers.
Responsibilities Facilitate a weekly LAI – Life After Incarceration group for all clients.
Facilitate a weekly employment readiness class for unemployed and under‑employed clients, including mock interviews and interview basics.
Ensure all clients have updated resumes and provide referrals to outside resources for training, education, and employment.
Initiate contact with prospective employers or agencies to establish employment leads.
Transport clients to job interviews, job fairs, and other employment‑related activities.
Conduct weekly employment verification phone calls per DOC contractual requirements, using the Program Director’s approved templates.
Complete weekly employment progress reports for unemployed/under‑employed clients.
Prepare a comprehensive monthly report (by the 5th of the month) detailing client employment status, group attendance, hires, pay rates, resume completions, and interview transports.
Perform other duties as assigned, including Counselor on Duty coverage.
Knowledge & Abilities Proficiency with Electronic Health Record systems.
Understanding of HIPAA regulations and related laws.
Strong general office software skills, particularly Microsoft Office Suite.
Effective client and coworker interaction.
Analytical and problem‑solving skills.
Clear verbal and written communication.
Ability to manage priorities, meet deadlines, and multitask.
Education & Experience Associate’s Degree in Human Services, Criminal Justice, Business Administration, or a related field; Bachelor’s degree preferred.
Experience conducting effective meetings and presentations with business community members.
Experience in job development/placement in private or public settings.
Experience working in a residential setting.
Other Requirements Ethical, self‑motivated, dependable, and reliable.
Ability to interface effectively with clients, staff, senior management, referral organizations, and potential employers.
Physical ability to perform routine office tasks, including climbing stairs and carrying objects up to 20 pounds.
Valid driver’s license.
This job description covers the most significant duties but does not exclude other assignments or related duties.