Overview
Join to apply for the Case Manager role at Goodwill Industries of the Southern Rivers .
Albany, GA. Our Mission Department is currently seeking a Case Manager to support and join its Opelika Education and Training Center and will travel on occasion to our Phenix City, AL office to provide services.
Responsibilities
Assists trainees in meeting their ISP (Individual Service Plans) goals by monitoring behavior, following a daily training schedule, actions, decision-making skills, communication skills, and completed work assignments
Facilitates daily class sessions on essential characteristics of being a good worker and supports job retention, including how to job search, resume writing, interviewing, job retention, career advancement, money management, organization, handling stress, and conflict resolution
Completes intake paperwork before client starts in training
Generates monthly progress reports for individual clients
Completes SOAP notes and case notes based on observations of trainees in classroom and hands-on training environments
Trains workforce development clients on daily responsibilities and hard skills in a variety of industries (retail, food service, customer service, janitorial, warehouse, and administrative)
Provides clients with referrals to community resources outside of Goodwill services
Communicates with referring caseworker/case manager to collaborate for the best action plan
Maintains knowledge and understanding of curriculum task outlines
Researches client diagnoses to properly plan for work accommodations
Individualizes and varies training for non-traditional clients
Attends resource fairs and events to promote services
Explores technology to create work accommodations or maximize training for people with disabilities
Other duties as assigned by the Education and Training Center Manager
Qualifications
Bachelor’s degree from an accredited college in Counseling, Psychology, Social Work, Education or related field
Minimum 4 years of progressive work-related experience
Ability to think critically, evaluate, and make decisions without immediate supervision
Ability to support the design, development, and implementation of new instructional programs
Strong communication skills and ability to work with a diverse population
Good driving record and a personal vehicle
Master’s degree in Vocational Rehabilitation, Counseling, Psychology, Social Work, or an Education field; preferred
Previous work experience in workforce development, occupational skills training, case management or related field
Benefits
Salaried, Full-Time Position
Medical, Dental, and Vision insurance
A generous paid time off (PTO) plan
401k with a company match
We maintain a drug-free workplace and perform pre-employment substance abuse testing. GoodwillSR is an equal opportunity employer.
We offer a competitive benefits package and are an equal opportunity employer.
Employment details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Non-profit Organizations
We appreciate referrals and encourage you to apply.