Description The primary role of the Case Manager is to provide case management to residents in Campbell Lodge. The Case Manager will assist residents in achieving self‑sufficiency through advocacy, setting goals, accessing community resources and support services. The Case Manager will work one‑on‑one with residents to develop goals and evaluate progress.
Responsibilities Collaborate with residents in the development of their initial individual case plan.
Work with residents to identify needs and set goals to be monitored throughout their stay.
Assist residents in completing necessary paperwork for goal achievement, referral services, and supplemental documentation as needed.
Maintain a weekly calendar of all scheduled Case Management appointments with residents.
Meet weekly with residents to evaluate their progress and establish stability, preparing accurate, objective, and up‑to‑date documentation for each interaction.
Facilitate spending of NCEF funds to meet immediate needs of resident children.
Refer residents to agencies based on resident’s need and in accordance with their case plan.
Work alongside volunteers in providing life skills classes as resident needs are uncovered.
Check multiple times per week to ensure residents’ living areas are properly maintained and in compliance with Campbell Lodge guidelines.
Provide coverage for the Help Desk as needed/scheduled. This includes all Help Desk tasks and functions.
Perform random drug screens on residents as needed.
Ensure that the facility is maintained in a safe and secure manner.
Complete discharge of residents with accurate information.
Meet with immediate supervisor monthly to provide updates on the status of resident’s progress.
Attend weekly staffing meeting to review caseload.
Effectively communicate through Outlook Email and Mission Tracker regarding Shelter related needs.
Treat all residents with respect and exercise appropriate boundaries with residents.
Adhere to the Core Values of St. Matthew’s House in the workplace.
Perform any ancillary tasks assigned by the Program Manager.
Present the Gospel message to residents when the opportunity is available.
Pray with residents and staff as opportunities are available.
Qualifications Self‑Reliance and Heart for the Ministry.
Honesty and God‑honoring character.
Self‑Care and reliable personal conduct.
High School Diploma required or equivalent; certification in Addiction preferred.
Minimum 1 year of experience working with individuals who are homeless or suffering from addiction; ministerial counseling preferred.
Ability to work with highly confidential information.
Normal mental and visual capabilities required.
Must be able to stand for a minimum of 4 hours and lift at least 25 pounds; able to bend or kneel to the ground.
Normal office environment working conditions.