Binghamton, United States | Posted on 08/25/2025
WHO WE ARE : The Children’sHome of Wyoming Conference partners with children,families and communities throughout New York State toinspire hope, develop skills and cultivate healthyrelationships for positive futures.
Position Summary: As part of the Critical Time Transition Program (CTTP), the Case Manager provides intensive Critical Time Intervention (CTI) services for youth ages 11–17 with complex mental health needs and their families/caregivers, supporting transitions from higher levels of care to community settings. CTI is a phased, time-limited care management model emphasizing early and assertive engagement, trauma-informed practice, strengths-based approaches, resilience, psychiatric rehabilitation, positive behavioral strategies, and family/caregiver skill-building. Case Managers work across the community and a Transitional Residential Setting (homes, schools, hospitals, outpatient clinics), maintaining frequent contact with youth, families/caregivers, and involved agencies. Services prioritize in-person engagement. Case Managers actively coordinate care in the community, support skill-building, and strengthen family and youth self-advocacy while facilitating safe and effective transitions to the lowest appropriate level of care.
Responsibilities:
Carry a caseload of approximately 8 youth and families
Provide weekly, phased contacts with youth and families/caregivers, including assertive engagement, linkage to services, monitoring, and skill-building
Develop individualized, person-centered care plans in collaboration with the Clinician.
Facilitate coordination with hospitals, community providers, state agencies, and informal support.
Support youth and families in scheduling and attending appointments; participate in warm hand-off meetings.
Assist youth and families with applications for services
Provide crisis management, positive behavioral support, and advocacy to youth and families.
Collaborate with the Program Director and team members during weekly meetings, agency case conferences, and case reviews to ensure fidelity and continuity of care.
Requirements Education:
Bachelor's degree in human services or related field combined with required experience
Master's in Social Work preferred
Experience:
At least 3-5 years working with youth who have experienced mental health challenges, co-occuring disorders, and or intellectual disabilities, community-based interventions required
Driver's Licenseand ability to maintain insurability throughoutemployment required
Benefits available to all staff:
Student Loan and Tuition Reimbursement
Employee Assistance Program
Employee Discounts at the Southern Tier Community Center
Opportunities for Professional Development
Full Time Benefits:
A gency-Paid CEUs, License Prep Course, and License Exam
403(b) with 6% employer contribution
Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
Life Insurance
EEO Statement: The Children’s Home is an Equal Opportunity Employer. Wecelebrate diversity and are committed to creating an inclusiveenvironment for all employees. We provide equal employmentopportunities to all individuals regardless of race, color, religion,sex, sexual orientation, gender identity, national origin, age,disability, veteran status, or any other legally protected characteristics.