Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs , and others in need, including a special education preschool program.
We are in search of new talent in the following position…
The Case Manager is a key individual in the Volunteers of America Case Management Model. The Case Manager works with the client to assess their strengths and needs plan a course of action, link the client to services, and counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent, and professional information and advice, referrals, and advocacy services to achieve successful outcomes.
Minimum Qualifications:
The position requires a Bachelor’s degree or 60 college credit hours plus two years relevant work experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.
Case Manager Principal Responsibilities:
Manage the client intake and assessment process to orient the client to the service program and produce a comprehensive assessment of client service needs.
Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings and setting case management goals. Update the plan with the client as required.
Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide counseling that is supportive and strengthens his/her ability to make appropriate life decisions. Provide weekly self-government meetings.
Document case management activities in a confidential, timely, and concise manner in accordance to agency and funder guidelines. Collect service data and participate in evaluation and quality assurance activities.
Provide clients opportunities to explore career options and assist clients with the development of a resume and interviewing skills.
Provision of 24/7 consultation and support.
Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more.
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.Apply today!
Helping thousands of men, women and children overcome obstacles to living safe, healthy & productive lives in New York City and the Greater New York area.