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Case Manager

City of Round Rock
Full-time
On-site
Round Rock, Texas, United States
The Case Manager is responsib le for providing outreach programs and activities, provid ing social support and counseling to assigned clients, advocat ing for clients and follow ing -up with assigned client ( s ) health management/care plans .
Posted pay range is the starting salary. Pay rate offered is based on experience.
Provide s case management to client population .
Partners with client(s) to identify needs, agree on goals, choose treatment methods, and articulate specific treatment outcomes and objecti v es.
Coach es client(s) in effective management of their chronic health conditions and self-care
Assist s clients in accessing health related services including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and social services
Act s as an advocate and liaison between the client /family, provider, health plan and community service agencies. Assists clients’ with scheduling appointments and assisting with completion of applications for programs for which they may be eligible.
Document s all client encounters including contact information for both client and relevant contacts related to client care.
Build s and maintain s positive working relationships with clients, providers and community service agencies; work collaboratively and effectively as part of a team.
High School Diploma or equivalent

One ( 1 ) year of experience in a health and/or social services setting

Preferred: Bachelor’s degree in social work, psychology, counseling, public health or related field
Valid Texas Driver’s License

Community Health Worker (CHW) C ertification within 6 months of hire

Preferred: Bilingual/Bicultural

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