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Care Transition Navigator - Healthcare Sales

VitalCaring Group
Full-time
On-site
Orlando, Florida, United States
The Care Transition Navigator plays a vital role in guiding patients through a safe, seamless, and well-informed transition from facility-based care to home health or hospice services. In this role, you’ll build strong, collaborative relationships with referral partners, work closely with discharge planners, and serve as a trusted advocate and resource for patients and families during one of the most important phases of their care journey.

About VitalCaring
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

Why Choose VitalCaring?
Drive Innovation. Deliver Impact – Join a mission‑driven team where your work directly contributes to advancing patient care. Make a Meaningful Impact by helping patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team, Grow Your Career with advanced training, mentorship, and career development opportunities, and receive Competitive Pay & Benefits that reflect your value.

Compensation / Earning Potential
Generous salary with unlimited commission potential.

Health & Wellness Benefits

Medical, Dental & Vision

Pharmacy Benefits

Virtual & Mental Health Support

Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)

Supplemental Health & Life Insurance

Financial & Legal Benefits

401(k) with Company Match

Employee Referral Program

Prepaid Legal Plans

Identity Theft Protection

Work‑Life Balance & Perks

Paid Time Off

Pet Insurance

Tuition & Continuing Education Reimbursement

As a Care Transition Navigator, You Will

Cultivate and nurture relationships with referral sources, patients and families

Collaborate closely with facility discharge planners to ensure timely and effective discharges

Interact directly with patients and families to ensure all post‑transition needs are addressed for a safe transition home

Facilitate thorough communication between care team members to enhance the transition home

Deliver exemplary care to patients along the care continuum

Collaborate with operational leaders to support a strong team culture, address challenges, promote accountability and drive continuous improvement

Utilize available tools and market knowledge to understand market dynamics and identify productive sources of growth

Consistently deliver on monthly individual performance goals

Skills for Success

Passionate about delivering high‑quality patient care

Committed to delivering outstanding customer service in every interaction

Solution‑driven, execution‑oriented, and responds with urgency

Able to overcome obstacles and challenges and always respond with a sense of urgency

Enthusiastic about being accountable for delivering measurable results within agreed timelines

Experience to Deliver on Our Mission

Active and unencumbered license as a Registered Nurse (RN), Licensed Vocational Nurse (LVN), or Physical Therapist (PT) in the state of practice

Previous experience in home health, hospice, or healthcare setting preferred

Strong communication and coordination skills across interdisciplinary teams

Ability to work independently while managing multiple priorities

Commitment to delivering compassionate, patient‑centered care

Join VitalCaring Group and experience a company that invests in you every step of the way!

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