Summary
We are hiring a Care Transition Liaison at Geisinger Home Health. The Care Transition Liaison (CTL) within a facility or physician’s office acts as a resource for all patients referred to home health or hospice. The CTL will facilitate transition of patients between referring physician or host hospital to LHC agency, educate the patient and/or family on home health and hospice practices, and confirm acceptance of the agency based on the ability to meet patient needs. The CTL acts as a support position to the Care Transition Coordinator or Account Executive within a facility.
Responsibilities
Facilitate referral of new and existing patients to home health agency following Right of Choice.
Collaboration with Physician and/or Case Manager to identify referred patient's needs and obtain approval for admission from LHC agency.
Obtain appropriate medical record information and send to appropriate agency.
Coordinate start of care between hospital or physician and LHC agency.
Under branch direction, collaborate with appropriate CM or Physician for completion of order sets needed to facilitate admission.
If license allows, reduce to writing any verbal orders received from physician and follow up to have orders signed by physician.
For physician office referrals, assist with processing requests to the physician for medication refills for patients admitted to LHC Agency, when applicable, based on licensure of employee.
Communicate to Executive Director any complaints or concerns from the Physician office or Host Hospital; the Executive Director will follow up to ensure issues are handled appropriately.
Serve as a resource to the CM, Physician office, and patient regarding services that Home Health can provide.
Document activities and productivity within available systems, including but not limited to Marketscape CRM and HomeCare HomeBase.
Perform all other duties assigned by manager.
Education and Experience
Prior hospital, physician office, home health, or hospice experience preferred.
LPN / LVN or licensed medical professional preferred.
Current driver’s license, vehicle insurance, and access to a dependable vehicle or public transportation.
At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group’s comprehensive benefits and perks: https://bit.ly/LHCGBenefits
Company Overview
LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Geisinger Home Health, a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It’s all about helping people.