Care Manager - Wilkinsburg, Highland Park, and North Side, PA
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence‑based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. Our comprehensive approach to treatment is the gold standard for opioid use disorder care and has been shown to prevent overdose deaths and lead to long‑term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office‑based and located in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.
Day in the Life of a Care Manager
Connect with patients monthly to address any needs and provide resources to fulfill those needs.
Connect and maintain relationships with community partners for patient resources.
Work closely with a dedicated team to provide exceptional patient care.
Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment.
Education and Experience Requirements
At minimum, High School Diploma or GED required.
Experience in a fast‑paced environment, servicing many clients, is preferred.
Experience in healthcare, addiction medicine, community health, or care coordination preferred.
Experience with building individualized care plans is a plus.
Knowledge of compliant documentation practices.
Lived addiction experience is a plus.
Hours, Schedule, and Travel
Our Care Managers work within a localized geographical area where we have multiple locations that are open on select days. The primary work location is Wilkinsburg, with secondary locations in Highland Park, North Side, Bellevue, and Carrick. A mileage reimbursement will be provided for travel to the secondary locations.
Position Benefits
Mileage reimbursement – Crossroads matches the current IRS mileage reimbursement rate per mile for travel to a secondary work location, apart from travel to the primary location.
Community events that promote belonging and education, including cook‑outs, fairs related to addiction treatment and outreach, parades, school awareness events, and holiday events.
Opportunity to grow your network by working with many community partners.
Daily impact on many lives – patients rely on the resources available through our community partners. Helping someone find a safe place to sleep, food to eat, or safe healthcare happens daily.
Excellent training for those new to the field – addiction medicine is highly trainable.
Opportunity to save lives every day.
Benefits Package
Medical, Dental, and Vision Insurance
PTO
Variety of 401(k) options, including a match program with no vesting period
Annual Continuing Education Allowance (in related field)