Job Overview
The Care Manager System Educator Lead (CMEL) is a care management professional who supports the Director of System Care Management and/or Senior Manager Operations Optimization – Care Management in the development and implementation of education for the CFD-S. The CMEL is actively involved in future planning and strategic development for Care Management system needs, including policy development, program development, and quality improvement. CMEL collaborates with campus leadership to identify educational gaps and develop campus‑specific educational plans. CMEL is responsible for development and delivery of New Hire Care Management training, ensuring that the new Care Manager receives the education and tools needed for success. The CMEL trains, mentors and facilitates workflow processes within the care management team to deliver services to our patient population.
Responsibilities
Support development and implementation of care management education programs, including monthly new hire training, preceptor program, and system initiatives.
Collaborate with campus leadership to identify educational gaps and create campus‑specific training plans.
Deliver training and mentorship to new and existing care management staff.
Audit system care management compliance for regulatory regulations, documentation standards, and system initiatives.
Review and revise Care Management policies, SOPs, and job descriptions annually or as needed.
Support performance improvement activities through problem identification, assessment, data gathering, change implementation, and evaluation of outcomes.
Participate in process improvement initiatives and ensure that practice changes are implemented.
Coordinate education opportunities for staff, including webinars and continuing education.
Assist in change activities and support implementation of change.
Demonstrate critical thinking skills and data‑driven decision making.
Qualifications
Three (3) years functional experience in a healthcare setting.
Experience in case management, utilization management, or transitional care.
Proficiency with Microsoft Office (Excel, PowerPoint, Word).
Valid RN license in Florida or multi‑state Department of Health if RN.
Strong familiarity with performance improvement models and ability to support change initiatives.
Excellent interpersonal and communication skills.
Preferred Qualifications
Master’s degree in nursing education or a health‑care related field.
Experience in education within a healthcare or care management setting.
Licensed Clinical Social Work (LCSW).
Accredited Case Manager, Certified Case Manager, or Board certification in case management.
Familiarity with CMS programs.
Knowledge of Cerner NaviHealth, SunCare, QlikView.
Ability to read, interpret, and strategize future projects.
Benefits and Perks
Benefits and Paid Days Off from Day One.
Paid Parental Leave.
Debt‑free Education (certifications and degrees without out‑of‑pocket tuition expense) for eligible positions.
Nursing Clinical Ladder Program for eligible positions.
Whole Person Well‑being and Mental Health Resources.
Other benefits as per AdventHealth employee package.
Employment Details
Type: Full Time – Schedule: Full Time. Shift: Days. Location: 900 WINDERLEY PL, Maitland, FL 32751.
Equal Opportunity Employer
This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances. We do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.