Overview Care Manager role at Sunrise Senior Living. The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.
The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager demonstrates the Mission for Sunrise Senior Living to champion quality of life for all seniors in accordance with laws, Sunrise standards, policies and procedures.
Essential Duties RESPONSIBILITIES & QUALIFICATIONS
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Resident Care Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
Participate in the development of the ISPs and monthly updates.
Review designated assignments.
Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.
Attend daily Cross Over meetings by the lead care manager.
Notify supervisor and resident care director if a resident has increased care needs.
Inform supervisor of any resident changes in condition.
Respond to security system and resident call bells promptly and immediately; take appropriate action including resetting call bells.
Greet guests, family members, residents, and team members; answer, direct and respond to phone calls in a timely, courteous, and professional manner.
Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
Communicate with families and act as a resource as needed.
Help residents maintain independence and physical safety and promote dignity of each resident adhering to Resident Rights and Sunrise Principles of Service.
Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.
Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
Strive to understand and respond to each resident with empathy, considering the resident’s communication patterns or history and basic human needs.
Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
Ensure established safety regulations are followed; practice good Standard Care Precautions of cleanliness, hygiene, and health.
Host and engage in activities with residents daily.
Risk Management and General Safety Partner with the community team to ensure compliance with regulations pertaining to occupational health and safety; promote Risk Management programs and policies.
Practice safety procedures at all times including use of PPE, fire extinguishers, SDS, and Lockout Tagout procedures.
Report all accidents/incidents immediately and unsafe conditions/equipment.
Keep cords, carts, equipment and hazards out of the way and in compliance with fire codes.
Understand proper handling and disposal of bloodborne pathogens, bodily fluids, infectious waste, sharp items, and hazardous materials; report exposures immediately.
Ensure oxygen tanks are stored safely and monitored to prescribed levels.
Housekeeping and Laundry Services Maintain and clean resident rooms as assigned; make beds, empty trash, organize clothing, spot sweep, and mop as needed.
Wash resident laundry as noted in the ISP; wash and fold dining room linens and napkins.
Complete assigned housekeeping tasks; maintain common areas clean and tidy.
Dining Service Serve meals in the dining room and assist with dining room duties as assigned.
Promote a pleasant dining experience and follow residents’ diets as indicated on ISP/Confidential Diet Board.
Observe and document changes in dining habits; respond to dining needs while upholding Sunrise hospitality and service standards; provide room service as needed.
Reminiscence Neighborhood Care Manager Specific Responsibilities IEA residents in life skills and enrichment activities as indicated on ISP and demographic profile; encourage attendance at afternoon social.
Integrate life skills into residents’ daily routines; use multi-sensory experiences; contribute to monthly letters home with residents and families.
Training and Team Success Participate as a team member; support team goals and the Team Member Credo.
Contribute to engagement programs and processes; participate in surveys and improvement workshops.
Attend regular meetings and training; comply with infection control and regulatory requirements; maintain required training.
Perform other duties as assigned.
Core Competencies Ability to stay calm in difficult situations; handle multiple priorities.
Strong written and verbal communication; solid organizational and time management skills.
Good judgment, problem solving and decision-making abilities.
Experience and Qualifications High School diploma/GED; may be required per regulations.
CPR and First Aid as required by regulations.
Must be at least 18 years of age; previous experience with seniors preferred.
Desire to serve and care for seniors; ability to make resident-centered decisions.
Driver eligibility as required for Sunrise vehicle use.
About Sunrise Ready to take the next step and make a bigger impact? Sunrise offers support, benefits, and growth opportunities to help you reach your goals – at work and in your life.
Compensation and Benefits Base pay range: $15.50/hr - $19.40/hr. Sunrise offers benefits including Medical/Dental/Vision/Life/Disability, Retirement Plans, PTO, sick time, holiday pay, tuition reimbursement, and more. Some benefits have eligibility requirements.
Pre-employment Requirements Employment is conditioned on completing and passing a drug test and other requirements; vaccination requirements follow applicable laws.
Job Metadata Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
Referrals increase your chances of interviewing at Sunrise Senior Living. Get notified about new Care Manager jobs in Olympia Fields, IL.