Join to apply for the Care Manager role at 4Credit.Only
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Base pay range $21.00/hr - $22.00/hr
Location: 174 Rains Ave, Nashville, TN, 37203
FT, 40 hours/week, Non-Exempt
Basic Function The Care Manager performs care management functions, including administration of in-home and center-based assessments, coordination of formal and informal resources, advocacy and follow-up. Participates in and implements center-based programs related to social services, identification and meeting of needs.
Core Job Responsibilities Screens agency referrals and provides coverage of centralized intake line.
Administers a comprehensive assessment to determine customer eligibility and needs.
Develops individualized care plans with customers accepted into the program and modifies plans, as needed.
Collaborates and consults with customers, service providers, volunteer groups, customers’ family members and others to implement care plans.
Acts as frontline liaison between FiftyForward Living at Home Program and the RESET program.
Assists the LAH program in reaching desired outcomes for RESET program by organizing benefits enrollment events and submitting appropriate referrals/applications.
Assists in the development and maintenance of formal and informal support services, as needed by customers.
Implements and evaluates evidenced-based programs and practices with care management customers.
Maintains extensive, accurate, and current customer records and submits all required reports (monthly, quarterly, and annual, etc.) in a timely manner.
Networks with informal and formal service providers to increase quantity and quality of services available. Participates in community and organizational committees.
Administers follow-up assessments periodically to identify ongoing customer needs and secure additional services.
Transports customers, as needed.
Works with assigned FiftyForward Centers in meeting needs of older adult participants. Consults with staff, assesses needs and recommends appropriate services and interventions.
Adheres to safety guidelines and to the NASW Code of Ethics.
Performs other duties as assigned.
Core Work Requirements Education: B.S. or B.A. in Social Work or related field from an accredited college or university.
Experience: 1 to 3 years’ care management experience preferred.
Special Skills: Bilingual English/Spanish fluency a plus. Interest in and sensitivity to the needs of older adults. Interest in increasing the quality and quantity of services which promote older adults’ ability to remain living independently in the community. Ability to work effectively both independently and as a team member. Knowledge of community social services agencies and Davidson County geographic area. Must be able to perform basic arithmetic calculations. Must have own reliable transportation, a good driving record, and must maintain vehicle liability insurance.
Certifications and Licenses: Driver’s License and willing to achieve CPR/First Aid certification.
Agency Competencies Serving older adults with tenderness and understanding while elevating and responding to their needs, as we believe service to others is life’s highest calling.
Ensuring every interaction, regardless of complexity or difficulty, is met with kindness and empathy, giving hope to those who think they are alone in this world.
Nurturing and promoting a compassionate team and community that supports, honors, and values all older adults without judgement.
Working with integrity, holding ourselves accountable as we do the rewarding work of service to honor and benefit older adults.
Connecting older adults to one another, resources and to the greater community, helping to overcome isolation and leading to longer, healthier lives.
Building an inclusive community through providing safe spaces for every older adult to gather and feel a sense of closeness in all centers and programs.
Seniority level Entry level
Employment type Part-time
Job function Health Care Provider
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