At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Company: Oak Street Health
Title: Care Coordinator, Utilization Management
Location: Remote / Treehouse
Role Description
The Care Coordinator, Utilization Management (UMCC III) plays a pivotal role in overseeing the day‑to‑day operations of the Utilization Management department. Operational expertise drives process improvements, optimizes workflows, and enhances the quality of care delivery within the Utilization Management Team. This role interacts with UM physician reviewers, external payer partners, and vendors, reporting to and working alongside the Manager of Operations, Utilization Management.
Core Responsibilities
Provide support overseeing operational aspects of the Utilization Management team’s activities.
Identify opportunities to streamline and optimize utilization management workflows, improve efficiency and reduce administrative burden.
Collaborate and effectively communicate with internal departments, external partners, and vendors.
Efficiently navigate between multiple electronic platforms.
Meet standard performance and quality metrics.
Other duties as required and assigned.
Qualifications
High School diploma or equivalent (required).
Minimum of 2 years of experience in utilization management, healthcare operations, or a similar role.
Excellent analytical, problem‑solving, and decision‑making skills.
Strong communication and interpersonal skills, with the ability to collaborate effectively across multidisciplinary teams.
Proficiency in utilization management software systems and Microsoft Office applications.
Proven organizational and detail‑orientation skills.
US work authorization.
Someone who embodies being Oaky.
What does being Oaky look like?
Radiating positive energy.
Assuming good intentions.
Creating an unmatched patient experience.
Driving clinical excellence.
Taking ownership and delivering results.
Being relentlessly determined.
Benefits
Affordable medical plan options, 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions addressing the needs and preferences of colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Salary & Hours
Pay Range: $17.00 – $31.30 per hour (base hourly rate or annual full‑time salary). Hours: 40 per week, Full time.
Job Information
Application window closes on: 02/28/2026.
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Learn more at Oak Street Health Diversity, Equity and Inclusion .