If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person’s individual story – consider joining us at Neighborhood!
Overview
As a care coordination supervisor you will supervise site level care coordination, overseeing a team of care coordinators. You’ll draw on your experience to identify, encourage and develop the skills and talents of your employees so they can better serve patients. Responsibilities include:
Supervise care coordination operations and staff
Coordinate training and procedural oversight
Monitor patient support and issue resolution
Monitor metrics for care gap closure, referrals, labs, and procedures
Allocate resources to handle volume
Roles are available at two of our city sites:
Northwest - 155 Lawn Avenue, Buffalo
What it’s Like to Work at Neighborhood
The top three words employees say describe the work environment are: teamwork, supportive, kind . These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other’s ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills
High school diploma or equivalent
1+ years’ experience in community health, care coordination and/or outreach preferred
Maintain CPR and licensure(s)/certifications required to perform job duties
Excellent oral and written communication skills
Read, write, and speak the English language. A second language of Spanish is preferred
Kindness: you treat each person with respect and compassion, valuing each person’s story
Resiliency: you see opportunities to innovate and find solutions when challenges arise
Teamwork: you are open to others’ unique perspectives, and will collaborate to meet shared goals
What We Offer
Compensation: $29.50/hour - $33.00/hour
Benefits: You’ll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood : Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person’s ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We’re working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
Qualifications
Education: High School diploma or better
Experience: 1 year in Care Coordination or related field
Licenses & Certifications: CPR and required certifications
Note: This description reflects responsibilities and qualifications at the time of posting. Administrative details and benefits may be updated.
Equal Opportunity Employer – This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.