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Care Coordinator NE BH Post-Adopt/Foster Care-Batesville (Independence Co)

Empower Healthcare Solutions
Full-time
On-site
Little Rock, Arkansas, United States
Care Coordinator NE BH Post-Adopt/Foster Care-Batesville (Independence Co)
Job Summary
Provide specialty service care coordination to members who are in foster care or identified as being adopted. Ensure appropriate services are delivered by specialty providers and maintain continuity of care across services. Responsible for the total care plan, encompassing all services and plans related to beneficiaries. Provide case management in compliance with Conflict Free Case Management rules.

Primary Duties/Responsibilities

Provide high-touch outreach contacts with assigned members and intensive family engagement with the relevant guardians and caregivers.

Wrap around services for families, ensuring they receive support, services, and advocacy during the adoption or child welfare journey.

Assist members with healthcare needs by ensuring providers and services are working together to improve the member’s health.

Provide health education and coaching to members tailored to issues identified within treatment and service plans.

Develop the Person-Centered Support Plan (PCSP) and provide choices for members in this process.

Ensure compliance with the PCSP and assist with any resources needed or barriers to accessing treatment.

Coordinate with various healthcare providers for diagnostics, ambulatory care, and hospital services.

Assist members with social determinants of health including access to exercise and healthy food.

Promote activities focused on the health of a patient and their community, including outreach, quality improvement, and patient panel management.

Coordinate community-based medication therapy management.

Participate in staff meetings and clinical conferences.

Ensure that performance guarantees are met or exceeded.

Interface with external and internal customers to ensure optimal efficiency of service.

Other duties and responsibilities as assigned.

Required Skills/Abilities

Determine the needed approach, resources, and goals to meet business objectives and member needs.

Analyze and translate medical and clinical diagnoses and procedures into designated numerical codes.

Handle multiple priorities simultaneously.

Exhibit excellent written and verbal communication skills.

Education and Experience

High school diploma or equivalent required.

Bachelor’s degree in social science or health-related field (Preferred) or

1+ years of experience caring for developmentally or intellectually disabled or behavioral health clients (Preferred).

6+ months of care coordination experience with pediatric members who are in foster care or identified as being adopted (Preferred).

License/Certification

Valid driver's license and automobile insurance.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Seniority Level : Entry level

Employment Type : Full-time

Job Function : Other

Industries : Hospitals and Health Care

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