About Ennoble Care Ennoble Care is a mobile primary care, palliative care, and hospice service provider delivering high‑quality care to patients across New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Our clinicians visit patients’ homes to provide a continuum of care for chronic conditions and limited mobility, offering remote patient monitoring, behavioral health management, and chronic care management programs to ensure patients receive the best possible support from a trusted team.
Job Description Ennoble Care is looking for a full‑time, experienced Care Coordinator, Embedded (internal name) that will work out of our client’s senior‑living facility in Atlanta, Georgia, specifically in the metro/suburb of Marietta/Kennesaw, and who aligns with our motto, "To Care Is An Honor." This position is responsible for ensuring high‑quality care services, collaborating with clinicians, staff, and patients to reach healthcare goals and maintain open communication. A Care Coordinator should be compassionate, experienced, and highly organized, playing an essential role in providing exceptional care by managing individual care providers, including scheduling and supporting caregivers and families.
Responsibilities Complete individualized patient care plans and perform care management and coordination services using Ennoble Care’s electronic medical record system.
Frequent contact with patients to provide care coordination, support, and manage compliance with care management programs to improve outcomes.
Document all client communications (verbal or written) accurately.
Communicate with Primary Care Clinician or designee regarding patient emergent needs and/or life‑threatening episodes and ensure comprehensive care plans are complete and accurate.
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
Demonstrate ability to work with various cross‑organizational areas to meet the needs of Ennoble Care’s patients, their families, and partner facilities.
Become skilled at using technology including secure email, telephone system, and electronic medical records.
Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
Exhibit excellent customer service skills evidenced by positive feedback from customers and patients.
Contribute as a positive member of the department by supporting all team members in a productive and constructive manner.
Equipment Operation Utilization of a computer, telephone, copy machine, and other office equipment as necessary.
Qualifications Must be comfortable speaking on the phone/in‑person for large amounts of the day.
Must be compassionate and empathetic toward patients/families, always demonstrating exceptional customer service.
Ability to take accurate notes to document each task in a timely manner.
Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
Ability to thrive in a fast‑paced environment.
Must be able to work full‑time, Monday through Friday, daytime hours, at the senior‑living facility in Marietta/Kennesaw, Atlanta.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
Knowledge of basic healthcare terms, conditions, roles, and basic care principles.
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.
Benefits for Full‑Time Employees Medical, Dental, Vision, and supplemental benefits such as Life Insurance, Short‑Term and Long‑Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off.
Paid Office Holidays.
All Employees Benefits Paid Sick Time.
401(k) with up to 3% company match.
Referral Program.
Payactiv: pay‑on‑demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.