Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.
Care Coordinator
The Care Coordinator provides case management and care planning for elderly or frail clients through assessments, referrals, and service coordination, while maintaining timely documentation and leveraging community resources to meet complex client needs.
Job Responsibilities
May work in a hospital, agency site, or conduct home visits.
Works independently, exercising discretion and sound judgment in engaging and assessing the complex needs of elderly or frail clients by gathering information and developing their care plans.
Conducts intake assessments for new program participants within the prescribed time frame and provides case management services, informing clients and their families of benefits and services they may qualify for and assisting in obtaining such services. Completes necessary documentation for program services in the prescribed time frame.
Responds to clients, authorized representatives, collateral contacts, and other contacts within 24 hours.
Creates professionally written and effective care plans that appropriately match the needs of clients following the standards and guidelines of funders, contractors, and governmental regulations.
Makes appropriate referrals, monitors client services within appropriate time frames, seeks supervisory guidance as required, documents services provided, and completes billing as prescribed by the department.
Utilizes community resources and regularly updates these resources for others to use.
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
Physical Requirements:
Kneel and move from sitting, bending, kneeling, or standing multiple times a day.
Push and pull objects up to 25 pounds.
Climb up and down up to 3 or more flights of stairs at a time.
Lift up to 25 pounds.
Other Requirements:
Background check, including any program-specific requirements.
Physical examination, TB testing, drug testing.
Driver's license and reliable transportation.
Agency-specified automobile insurance.
Immediate Supervisor: Senior Care Coordinator Supervisor
Supervisory Responsibilities: N/A
Education and Experience:
Minimum Education: Bachelor's Degree
Relevant Experience: 1-2 years of relevant experience
Certification/Licensure:
Minimum: Illinois Department of Aging Certification upon hire