Atlas is built for oncologists by oncologists. We provide practices with the staff, contracts, and toolkit they need to deliver truly whole person care to their cancer patients. Our value-based approach to care delivery aligns incentives, offering patients better outcomes, payors guaranteed reduction in medical expense, and provider partners greater financial independence.
Job Title
Care Coordinator
Company
Atlas Oncology Partners
Location
On-site; Memphis, TN
Position Type
Full-Time
Role Description
At Atlas Oncology, we believe every patient deserves personalized support as they navigate the complex cancer care system. We are seeking a dedicated Oncology Care Coordinator to serve as a consistent, non-clinical point of contact for patients and families throughout the cancer journey. This role is designed to reduce barriers to care, improve access to timely services, and provide practical and emotional support through close coordination with patients, providers, and interdisciplinary team members. The Oncology Care Coordinator ensures no patient faces cancer alone. As a small nimble team, this role will support phlebotomy and vaccinations, in addition to care coordination.
Responsibilities
Serve as a primary point of contact for patients and families, helping them navigate appointments, treatment, and care coordination
Help connect patients to accurate, up-to-date educational resources regarding their diagnosis and treatment, as directed by the clinical care team.
Screens for potential barriers to care and collaborates with appropriate team members to address logistical, financial, cultural, and psychosocial needs
Assist with scheduling and follow-up appointments across the oncology continuum (e.g., surgery, infusion, radiation)
Support connection to support groups, counseling, social work, and other internal or community-based services
Establish trusting relationships with patients and caregivers through regular outreach and touchpoints
Participate in interdisciplinary meetings and elevate patient concerns or needs appropriately
Ensure patients complete key milestones, such as diagnostics, consults, and treatment starts
Document patient interactions and support activities in the EMR clearly and in a timely manner
Work closely with RN Care Coordinators, Social Workers, and Clinical Teams to ensure seamless, wraparound care
Support in phlebotomy and vaccinations, as needed
Reporting
This role will report to the Practice Manager.
Required Qualifications
Bachelor’s degree
Strong communication and interpersonal skills, including empathy and cultural sensitivity
Proficiency in EMR use, phone communication, and task tracking systems
Comfort with change, process improvement, and working in a start-up or growing organization
Preferred Qualifications
Bachelor’s degree in social work, Public Health, Nursing, Health Education, or a related field
Oncology Patient Navigator Certification
Experience in phlebotomy or Medical Assistant License
Experience in patient navigation, care coordination, oncology, or a healthcare support role
Experience working with diverse populations and addressing social determinants of health
Detail-oriented and highly organized; able to manage multiple patient caseloads and prioritize tasks
Experience advocating for patients and helping them access financial, transportation, or housing assistance
Comfortable speaking with patients by phone or in person to provide guidance, reminders, and support
Team player who thrives in fast-paced, mission-driven healthcare environments
Benefits
Health, Dental, Vision insurance
Competitive pay
Paid vacation, holidays, and sick leave
Equal Opportunity Statement
Atlas is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally-protected characteristics.
Accommodations
Atlas is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email careers@atlasoncology.io for assistance. Reasonable accommodation will be determined on a case‑by‑case basis.