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Care Coordinator

Advent
Full-time
On-site
Franklin, Tennessee, United States
Description
Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Location: Franklin & Murfreesboro
Now Hiring: Care Coordinator
As a Care Coordinator, you'll guide patients through their treatment journey—from understanding care plans to navigating insurance and finances. You’ll play a vital role in making the process seamless, informative, and reassuring.

What You'll Do:
Serve as a key point of contact for patients, helping them move confidently through care
Reduce cancellations by proactively rescheduling and addressing concerns
Prep appointments with cost estimates and insurance info
Communicate procedure details, financial options, and pre/post-op instructions
Collaborate with internal teams to deliver a smooth patient experience
Support multiple clinics virtually or in person, as needed
Educate and schedule patients for procedures
Crosstrain as a Medical Assistant and Patient Services Representative
What You Bring:
Strong customer engagement in a sales-driven setting
Experience with treatment planning and cost conversations
Insurance knowledge and comfort with medical terminology
Excellent communication, organization, and adaptability
Willingness to travel between Franklin and Murfreesboro clinics as needed
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
Regular business hours—no nights or weekends
A culture that values solutions and encourages growth
Explore more at: ADVENT Careers Website

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