Get AI-powered advice on this job and more exclusive features.
Pyramid Consulting, Inc provided pay range
This range is provided by Pyramid Consulting, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$24.00/hr - $25.00/hr
Immediate need for a talented Care Coordinator . This is a 06+ months contract opportunity with long-term potential and is located in Florida (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-90520
Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities
Shifts: Mon-Fri, 9:00 AM-6:00 PM EST
Conduct outbound and inbound calls to engage members, review care/service plans, and provide ongoing education and support
Coordinate care activities by collaborating with healthcare providers, community partners, and caregivers to ensure member needs are met
Serve as the main point of contact for members and providers regarding care-related inquiries and updates
Perform outreach and follow-up calls (50-75 daily) to verify member information and care plan progress
Conduct service assessments and document findings in accordance with regulatory and company standards
Research and verify members’ and providers’ information to ensure data accuracy and communication efficiency
Prepare and submit daily productivity reports
Maintain confidentiality and compliance with all HIPAA and organizational guidelines
Identify additional needs or barriers to care and refer members to appropriate programs or case management teams
Support members by providing education on benefits, available services, and community resources
Key Requirements and Technology Experience
Key Skills; Minimum 2 years of healthcare or managed care experience
Comfortable with high-volume inbound/outbound calls
General technology proficiency (Excel, Outlook, Word, Teams)
Proven ability to manage high-volume outbound/inbound calls in a professional setting
Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and virtual communication tools (Teams)
Strong communication, organizational, and multitasking skills
Ability to work independently in a remote environment with professionalism and discretion
Bilingual (Spanish or Creole)
Knowledge of medical terminology or care coordination processes
HS Diploma or GED
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Referrals increase your chances of interviewing at Pyramid Consulting, Inc by 2x