Description Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Care Coordinator
Location: Dublin, OH
As a Care Coordinator, you\'ll guide patients through their treatment journey—from understanding care plans to navigating insurance and finances. You’ll play a vital role in making the process seamless, informative, and reassuring. We are looking for a self-driven go getter to join our team!
What You\'ll Do Serve as a key point of contact for patients, helping them move confidently through care
Reduce cancellations by proactively rescheduling and addressing concerns
Prep appointments with cost estimates and insurance info
Communicate procedure details, financial options, and pre/post-op instructions
Collaborate with internal teams to deliver a smooth patient experience
Support multiple clinics virtually or in person, as needed
Educate and schedule patients for procedures
Must be comfortable discussing out of pocket costs in a healthcare setting
Work onsite in clinic meeting with patients
Crosstrain as a Medical Assistant and Patient Services Representative
What You Bring Strong customer engagement in a sales-driven setting
Experience with treatment planning and cost conversations
Insurance knowledge and comfort with medical terminology
Excellent communication, organization, and adaptability
Stellar time management skills and ability to manage and track multiple lines of care in a high-volume setting
Willingness to support nearby clinics as needed
Why Choose ADVENT 16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
Regular business hours - no nights or weekends
A culture that values solutions and encourages growth
Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself!
This is a full time 32-40 hr/week flex position
Explore more at: ADVENT Careers Website