Care Coordinator / Assistant Office Manager All Star Physical Therapy is looking for a full‑time Care Coordinator / Assistant Office Manager to manage front desk operations, patient check‑in/out, appointment scheduling, insurance verification, and billing. This role is based in Palm Springs, CA 92262.
Overview Location: Palm Springs, CA 92262
Full Time (M‑F 7am‑4pm, 1hr lunch)
Salary: $18.00‑$25.00 /hr BOE
How AllStar PT Supports You Competitive salary Employee‑centric work culture from the top, down!
Medical, dental, vision, STD, LTD insurances
Generous PTO
401(k) Employer Matching
Free Life Insurance
Parental Perks!
And more!
Responsibilities Managing front desk operations, including patient check‑in/check‑out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications High School Diploma/GED required
Basic office and customer service skills
Previous experience in a similar role desired but not required