Where You’ll Work
Dignity Health Mercy Hospital of Folsom is the community hospital serving the Sierra foothills communities of Folsom, El Dorado Hills, Granite Bay, Cameron Park, Shingle Springs, and Rescue. With 106 licensed acute‑care beds, our accredited non‑profit hospital has been providing exceptional care for more than 35 years. Mercy Hospital of Folsom provides surgical services including minimally‑invasive general urological and gynecological surgeries. We also provide comprehensive and award‑winning orthopedic services which include surgery, inpatient and outpatient rehabilitation, and specialty orthopedic care. As a certified Joint Commission Stroke Center, Mercy Folsom provides exceptional care to our patients in our Medical Surgical and Intensive Care units as well as our 25‑bed Emergency Department. Our Family Birth Center features private and contemporary birthing suites where labor and delivery and recovery occur in one room, along with award‑winning lactation training and support. Mercy Folsom received Among America’s 250 Best Hospitals recognition and is a Primary Stroke Center.
One Community. One Mission. One California
Job Summary and Responsibilities
The Care Coordination Assistant role is responsible for supporting critical and time‑sensitive functions of the Clinical Care Coordination team, including but not limited to managing post‑acute care referrals, direct communication with patients/families, post‑acute care agencies, and other key stakeholders. The Care Coordination Assistant performs these duties with a high degree of accuracy utilizing critical thinking skills in compliance with hospital policies, standards of practice, and federal and state regulations. Employees are accountable for demonstrating a strong commitment to our organizational values of Compassion, Inclusion, Integrity, Excellence, and Collaboration.
Job Requirements
Minimum Qualifications
Associate Degree or High School Graduate with a Medical Office Certificate from an accredited institution (hired after April 2020).
High School Graduate or equivalent education (grandfathered for employees hired before April 2020).
One year of experience.
Supporting clinicians in demanding and fast‑paced patient care environments and/or medical office experience (hired after April 2020).
Proficiency in Microsoft Office applications including Word, Excel, typing, and data entry skills.
Excellent customer service and presentation skills.
Strong interpersonal and written communication skills.
Ability to apply analytical and problem‑solving skills.
Ability to manage multiple tasks or projects effectively.
Ability to work independently with high detail orientation.
Ability to work efficiently in a fast‑paced environment with changing priorities.
Preferred Qualifications
LVN License preferred (hired after April 2020).
Associate Degree preferred (for employees hired before April 2020).