Overview Position: Care Coordinator | Job Type: Full-Time / Non-Exempt | Shift Details: Rotating - 7:00PM - 7:30AM (Rotating nights) | Work Location: Crisis - Franklin County Crisis Care Center; Columbus, OH | Salary/Hourly Wage: $19.00 - $22.00/hour
Summary of Job The Care Coordinator facilitates the quality and improvement of a person’s experience of care, which may include admission, discharge, outreach, engagement, recovery, transition and case management.
Essential Duties And Responsibilities Guest Care & Advocacy: Provides coordination of care of services and resources available internally as well as throughout the community.
Advocacy: Acts as an advocate for the needs and rights of individuals.
Daily Living & Community Linkages: Assists individuals in daily living activities and establishing and maintaining linkages that provide education, support and independence in the community.
Compliance & Risk Management: Documents relevant and required information and services assuring coordination of care as a tool for communication with other team members.
Regulatory Awareness: Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies and procedures as they presently exist and as they change or are modified.
Code of Conduct: Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
Cross Functional Collaboration: Coordinates or facilitates multidisciplinary team meetings to ensure services are provided in a timely manner.
Partnerships: Partners with other provider agencies in the coordination of care to help participants achieve wellness.
Additional Duties: Performs other related duties as assigned.
Qualifications Education/Licenses: Bachelor’s Degree in a behavioral health field with a minimum of one (1) year of behavioral health experience; or Bachelor’s Degree in any field with a minimum of two (2) years of behavioral health experience; or High School Diploma or equivalent with a minimum of four (4) years of behavioral health experience.
Experience & Skills: Ability to provide courteous assistance in a concise, informative manner; works cooperatively in a team environment; excellent computer skills (Microsoft Office); strong verbal and written communication; excellent interpersonal and customer service skills; strong organizational skills and accuracy; ability to pass de-escalation training as defined by state requirements.
Driving & Miscellaneous: If driving is required, meet driving policy requirements or sign Non-Driver Attestation; travel may be required; must be at least 18 years old (age rules vary by state); maintain confidentiality (HIPAA) and professionalism.
Background & Compliance: Pass seven-year background check, substance abuse testing and/or tuberculous testing (if applicable), education verification, fingerprinting clearance, and motor vehicle report as applicable.
Benefits & Workplace Your well-being and success are our priority at RI —explore our benefits and discover how we invest in YOU every step of the way. We offer a comprehensive benefits package including health, dental, and vision insurance, mental health resources, wellness programs, retirement plan with company matching, generous paid time off, ongoing professional development and training, and a supportive, inclusive environment.
EEO Statement : Recovery Innovations is committed to equal employment opportunities. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We are a second-chance employer and evaluate all qualified applicants fairly, including those with criminal histories, in accordance with legal and funder requirements. If you need assistance or reasonable accommodation due to a disability during the application or recruiting process, please submit a request via the Accommodation request form. Benefits/perks may vary depending on employment type and location. Compensation decisions are based on factors including skills, experience, licensure, and business needs.
Application Context : Seniority level – Entry level; Employment type – Contract; Job function – Other; Industry – Mental Health Care.