Overview
Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.
Care Coordinator
The Care Coordinator provides case management and care planning for elderly or frail clients through assessments, referrals, and service coordination, while maintaining timely documentation and leveraging community resources to meet complex client needs.
Responsibilities
Works independently and consistently exercises discretion and sound judgment in engaging and assessing the complex needs of elderly or frail clients by gathering information and developing their care plans.
May work in a hospital, agency site or conduct home visits.
Conducts intake assessments for new program participants within prescribed time frame and provides case management services, by informing clients and their families of the benefits and services they may qualify for and assists in obtaining such services.
Completes necessary documentation for program services in the prescribed time frame. Responds to clients, authorized representatives, collateral contacts, and other contacts within 24 hours.
Creates professionally written and effective care plans which appropriately match the needs of clients following the standards and guidelines of the funders, contractors, and governmental regulations.
Make appropriate referrals, monitor client services in the appropriate time frames, seek supervisory guidance as required, document services provided and complete billing as prescribed by the department.
Utilizes community resources and regularly contributes updates to these resources so that others might use them as well.
Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies.
Participates in program meetings and individual and group outreach and education.
NOTE: Essential functions include all other duties and responsibilities as assigned.
Physical and Other Requirements
Kneel and move from sitting, bending, kneeling, or standing multiple times a day
Push and pull objects up to 25 pounds
Climb up and down up to 3 or more flights of stairs at a time
Lift up to 25 pounds
Other Requirements Comply with program and/or Agency requirements related to (check all that apply).
Background check, including any program specific requirements