General Position Summary:
The Care Coordinator is responsible for providing strengths-based needs assessment, treatment plan and coordination of services for children and youth within the Youth Empowerment System (YES) of care in Idaho. The Care Coordinator will identify strengths, assess needs, create goals, and develop a wraparound plan of care with the youth and designated family members. They will follow the youth and family through their plan assessing success and helping the child/youth meet their goals.
In all aspects of the position, the Care Coordinator consistently operates in alignment with the company values: Actively Engage, Growth Mindset, Do the Right Thing & Do What You Say.
Key Outcomes:
Care Coordination / Case Management
Assess & monitor progress
Fidelity to the high-fidelity wraparound model
Child/Youth and family success
Essential Functions:
Organize, facilitate and participate in regular team meetings with the youth and identified individuals involved in the youth’s life and care
Develop a plan with the youth and family that includes steps and specific responsibilities of each care team member
Works with youth and family to assess strengths and needs
Works in collaboration with the family to provide assistance in securing needed resources and services
Monitors youth progress and amends the care plan to reflect progress
Provides links to community resources, systems of care and care providers to ensure goals and needs are met
Possess or gain knowledge of symptoms and challenges faced by youth with serious emotional disturbances
Represent the interest of the youth and advocate for the family as appropriate
Ability to work well within teams towards shared objectives
Ability to determine appropriate course of action through unique and individualized methods that may not be addressed in existing policies and procedures
Provide timely feedback to youth and family regarding progress
Utilize clinical software system to prepare client coordination records utilizing best practice documentation standards and timeliness of record keeping
Prepare reports as needed
Other duties as assigned
Education and/or Experience:
Bachelor's degree in social work, psychology or related human services field
Two years’ experience in a human services field working with families and children with severe emotional disturbances or any combination of degree and experience to satisfy the needs of this role
Bilingual Spanish/English preferred
Excellent verbal and written communication skills
Strong interpersonal skills
Strong organizational skills
Competent in Microsoft Office Suite including Word, PowerPoint, Outlook and Excel
Must pass a criminal history background check
Must possess a valid driver’s license
Travel Requirements
Up to 50% travel within the community is expected for this position.
Physical Requirements
While performing the duties of this job, the employee is continuously required to read, talk and hear. The employee is continuously required to walk, sit or stand at a computer workstation, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.