Join to apply for the Body Care Manager role at Natural Grocers by Vitamin Cottage
USD $20.65/Hr.
Overview
The Job in a Nutshell: The Body Care Manager is responsible for the successful operation and profitability of the Body Care department as well as training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.
Applications are accepted by 10/29/2025 (dates may be updated if hiring timeline is extended).
Responsibilities
Providing world‑class customer service as a number one priority.
Exemplifying integrity, responsibility, and excellence and adhering to all policies.
Creating an inviting, fillable, and shoppable department.
Ordering for the body care department and maintaining accurate inventory levels.
Managing margin and overall department profitability including minimizing shrink and maximizing effective purchasing.
Ensuring all in‑stock products/conditions meet company standards.
Offering and following up on special orders.
Merchandising shelves, endcaps and dynamic displays.
Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
Training and monitoring department personnel including assigning and following up on tasks.
Working with other department managers to cross‑train staff to accomplish all needed tasks.
Conducting active and passive demos.
Assisting in interviewing and hiring for department needs.
Working with the store manager to address performance and/or disciplinary issues within the department.
Opening and closing of store, including DSR and the closing cash process.
Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
Maintaining the safety and security of customers and employees.
Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.
Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
Continually increasing product knowledge.
Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.
Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
Although this is a general outline of job responsibilities, all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
High school diploma or GED preferred.
1‑2 years of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus.
1‑2 years of experience supervising others preferred.
Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
Ability to manage changing priorities and to stay focused with the task at hand.
Sense of urgency in the completion of tasks.
Excellent customer service skills.
Highly organized with great attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficient in MS Word, Excel and Outlook.
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities.
Benefits
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Full‑time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short‑term disability insurance)
Company Paid Short‑Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits including Hospital Indemnity, Accident Insurance, Long‑Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401(k) with discretionary Company Match)
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match
Diversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We honor our differences, embrace diversity, and cultivate inclusion throughout every aspect of our organization.
Physical Capabilities and Environmental Demands
Physical Requirements
Must have the ability to constantly lift or carry up to 10 lb., frequently lift or carry 11‑20 lb., and occasionally lift or carry 21‑50 lb. Must also have the ability to occasionally lift or carry 51‑100 lb. with a team lift.
Must have the ability to frequently push or pull up to 15 lb. and occasionally push or pull 16‑100 lb.
Must be able to occasionally use the computer for data entry and use of mouse.
Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
Must be able to frequently reach above chest.
Must be able to occasionally sit, squat, kneel, and climb as needed.
Environmental Requirements
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
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