Overview Join to apply for the Bilingual Case Manager- IN OFFICE role at TORKLAW .
This role is for candidates IN OFFICE located in California, Nevada & Illinois. Are you highly organized, a strong communicator, and fluent in Spanish and English? TORKLAW, a leading personal injury law firm, is seeking a Bilingual Case Manager to support our attorneys and clients. In this role, you’ll work closely with clients, insurance adjusters, medical providers, and our legal team to ensure cases move smoothly and efficiently. We’re looking for someone who can manage multiple tasks with ease, build strong client relationships, and bring compassion and professionalism to every interaction.
Key Responsibilities Strategic Management of Client Cases: Uphold the integrity of our organization by ensuring a rigorous and methodical management of client cases.
File Organization & Maintenance: Develop, curate, and sustain an organized repository of case files, ensuring easy access and retrieval.
Streamlined Communication: Serve as the nexus between attorneys, clients, and associated entities, ensuring that communications are prompt, precise, and comprehensively documented.
Legal Document Preparation: Assist in drafting, revising, and finalizing a range of legal documents and correspondences, leveraging your keen eye for detail.
Evidence and Record Compilation: Lead initiatives to accumulate records and evidentiary materials, reinforcing the foundational aspects of the case.
Property Damage Claim Resolution: Navigate the complexities of property damage claims, ensuring just and timely resolutions.
Lien Negotiation: Engage in strategic negotiations pertaining to liens, ensuring optimal outcomes.
Deadline Tracking: Implement and maintain a robust tracking system, ensuring no milestones or deadlines are missed.
Medical Treatment Coordination: Facilitate and oversee the coordination of medical treatments, ensuring client welfare.
Case Progress Oversight: Monitor and guide the progression of all case aspects, guaranteeing smooth transitions and milestones.
About TORKLAW TORKLAW is a fast-moving, innovative law firm focused on delivering the best client experience and unmatchable legal representation. We value hard work, discipline, and laser focus, which has earned awards and recognition.
Top 10% of Inc. 5000’s list of America’s fastest growing companies
Best Law Firm US World News & Report - every year since 2016
Featured in CNN, Forbes, The Wall Street Journal, Daily Journal, The Advocate
As a values-based firm, we believe in radical authenticity, relentless pursuit of the win, growth mindset, ownership, results-driven work, respect, and unwavering integrity.
Radical Authenticity – Being transparently who we are with clients and partners.
Relentless Pursuit of the Win – Laser focus on performance and goals.
Growth Mindset – Continuous learning and development.
Ownership – Responsibility for work and actions.
Results Driven – Focus on outcomes.
Respect for Each Other – Kindness and teamwork.
Unwavering Integrity – Sound ethics and honesty.
Requirements Bilingual (English/Spanish) required
Ideally 3+ years of experience in a similar role (or equivalent education)
Computer literate and proficient with standard productivity software
Effective team player
Excellent interpersonal and communication skills
Strong organizational and multitasking abilities
Problem-solver with the ability to handle challenging situations
Friendly and approachable demeanor
Some litigation experience is a plus
Benefits 12 paid holidays annually
10 days of paid vacation annually
6 days of sick leave annually
Medical insurance
Optional Dental, Vision, Life
401(k) with 4% fully vested safe-harbor company match
Regular firm events (happy hours, team building, holiday party, etc)
Laptops are replaced every 3 years; after 3 years, your work laptop will become your personal laptop
TORKLAW is a multi-state employer; salary ranges may vary by state. Offers are dependent on experience, education, and location.