Join to apply for the Assistant Case Manager I – General Surgery role at Alaska Native Tribal Health Consortium (ANTHC) .
The Alaska Native Tribal Health Consortium is a non‑profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with over 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world‑class health services, including comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training, and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second‑largest health employer with more than 3,100 employees offering an array of health services to people across the state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive benefits package for all benefit‑eligible employees, which includes:
Medical insurance provided through the Federal Employee Health Benefits Program as a Tribal employee, with over 20 plans and tiers.
Cost‑share dental and vision insurances.
Discounted pet insurance.
Retirement contributions with pre‑tax or Roth options into a 403(b).
401(a) retirement plan with matching contributions of up to 5% of eligible pay and an additional discretionary contribution of up to 3% from the employer.
Paid time off starting immediately, earning up to 6 hours per pay period, with accruals increasing based on years of service.
Eleven paid holidays.
Parental leave policy for miscarriage or stillbirth after six months of employment.
Basic and optional short/long‑term disability and life insurance covered 100% by ANTHC.
Flexible spending accounts for healthcare and dependent care.
Ancillary cash benefits for accident, hospital indemnity, and critical illness.
On‑site child care facility with expert‑designed classrooms.
Employee assistance program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
Tuition discounts at Alaska Pacific University for employees and dependents.
On‑site training courses and professional development opportunities.
License and certification reimbursements for medical staff.
Gym access to Alaska Pacific University, including a salt water pool, rock climbing, workout gym, and discounted equipment rentals.
Emergency travel assistance.
Discount program for travel, gym memberships, amusement parks, and more.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93‑638 Indian Self‑Determination Act.
Summary
Under close supervision, supports Case Managers in the department through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance. Assistant Case Manager I employees perform work under close supervision, and generally require instruction and/or training.
Responsibilities
Work under the direction of department leadership.
Patient Care Coordination
Ensures all charts and medical records are available for scheduled appointments or as requested.
Coordinates patient referrals and ensures appropriate follow‑up after provider sees patient.
Assists with routine referrals per standard protocol, including scheduling diagnostic studies, clinic appointments, telemedicine visits, and field clinics, and verifies patient travel/housing arrangements.
Assists nursing staff with admissions, lab/radiology order entry, and electronic forms.
Verifies that records of patient treatment are complete, accurate, and properly entered in the chart before forwarding to the Medical Records department.
Utilizes tracking systems for patients in electronic health record and scheduling systems to maintain an appropriate database of patients requiring follow‑up.
Creates new records for patients in electronic health record.
Insurance Verification
Confirms patient insurance eligibility.
Updates insurance changes or any changes affecting third‑party billing in electronic health record.
Clerical Duties
Provides prompt response to phone calls/messages, mail, faxes, or patient portal messages.
Assists in maintaining a variety of files, logs, and registers.
Might maintain fax log for department.
Obtains medical reports or health information from other facilities or providers.
Communicates with other ANMC departments and/or Tribal Health Organizations (THOs) to coordinate with other departments or THOs as needed.
Performs routine referrals in conjunction with medical providers; schedules diagnostic studies, clinic appointments, confirms complex travel and/or living arrangements for patients.
Screens each referral for previous visits and eligibility status before determining appointment type and tests needed prior to visit.
Schedules same‑day appointments and ensures all information pertaining to visit is available.
Is able to schedule all tests needed prior to appointment using department guidelines and goals.
Might assist the department leadership in developing and maintaining Cerner and field schedules.
Might order office supplies.
Adheres to organization and department attendance guidelines.
Other Information
Knowledge and Skills
Knowledge of customer service concepts and practice.
Knowledge of multi‑line telephone systems operation.
Knowledge of privacy laws and regulations.
Knowledge of basic medical terminology and clinic systems.
Skill in oral and written communication.
Skill in operating a personal computer utilizing a variety of software applications.
Skill in operating office equipment such as copiers and fax machines.
Skill in maintaining and updating clinical schedules.
Skill in establishing and maintaining cooperative working relationships with others.
Skill in managing multiple priorities and tasks.
Minimum Education Qualification
A high school diploma or GED equivalent.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Administrative
Hospitals and Health Care
Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org .