Service Line Quality Director
American Addiction CentersDepartment:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
M-F Business hours, remote. Travel required across Advocate Health.
Pay Range
$66.85 - $100.30Major Responsibilities:
- Partner with service line leaders to develop and implement enterprise-wide quality strategies.
- Convene and coordinate work across service lines, ensuring teams receive support for quality initiatives.
- Actively partner with existing teams and stakeholders to foster collaboration and leverage established expertise.
- Align improvement efforts with organizational priorities, including patient safety, experience, and clinical outcomes.
- Lead initiatives to improve performance in national reputation programs (e.g., U.S. News & World Report, Leapfrog, CMS Star Ratings).
- Identify opportunities to reduce unnecessary resource utilization and promote efficiency in care delivery.
- Explore and implement innovative solutions, including artificial intelligence, to enhance quality improvement and operational efficiency.
- Partner with Medical Staff Services to standardize credentialing, privileging, and peer review processes in specialties, across Divisions.
- Influence clinical quality and financial performance in value-based contracts, collaborating with medical group, population health, and finance teams.
- Lead efforts to reduce preventable harm events and promote a culture of safety and continuous learning using high reliability organizing (HRO) principles.
Minimum Job Requirements
Education
- Bachelor’s degree in healthcare, nursing, public health, or related field required. Master’s degree preferred.
Certification / Registration / License
- Nursing Licensure
Experience
- Minimum 7 years of progressive experience in healthcare quality, performance improvement, or clinical operations.
Knowledge / Skills / Abilities
- Proven ability to lead cross-functional teams and drive strategic initiatives.
- Deep understanding of quality frameworks, regulatory requirements, and value-based care.
- Strong analytical, communication, and stakeholder engagement skills.
- Familiarity with clinical documentation improvement (CDI), registries, and abstraction processes.
- Certification in Lean, Six Sigma, CPHQ, or similar preferred.
Physical Requirements and Working Conditions
• Ability to sit for extended periods
• Operates all equipment necessary to perform the job
• Fully remote
Preferred Job Requirements
Education
Experience
Knowledge / Skills / Abilities
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.