Duties and Responsibilities: The Clinical Sales Specialist responsibilities will provide clinical insight and educational support and training on the technical applications of TriSalus Life Sciences products and will establish and maintain strong customer relationships with Interventional Radiology healthcare professionals and organizations. The Clinical Sales Specialist will partner with the Sales Managers within defined geographic area to meet existing and potential customers and champion the clinical needs for customers. This role will discuss and demonstrate how TriSalus products can help clinician providers achieve their goals and meet patient needs. By providing case coverage, the Clinical Specialist will provide technical training in a clinical and/or interventional radiology environment and contribute to improving the overall customer experience by focusing on clinical uses, education and gathering customer insights. The Clinical Sales Specialist will work closely with others in the organization (i.e. Sales, Service, Marketing, R&D etc.) to ensure customer needs are being met. Responsibilities: - Assist in sales and ongoing support of TriNav to promote consistent utilization.
- Be a clinical advocate for offering TriNav by influencing the clinical decision-making process through the presentation and discussion of clinical data.
- Meets with existing and potential customers to identify their clinical needs, goals, and constraints related to patient care and provides creative and feasible solutions using company products.
- Serves as the primary resource for clinical support in the areas of coverage, troubleshooting, and in-service education for the company products.
- Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion.
- Assist in sales and ongoing support of TriNav to promote consistent utilization.
- Transfers account knowledge and other requested information to the Sales Manager on a weekly basis.
- Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required.
- Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively deliver presentations and event creation/coordination with key Opinion Leaders.
- Must act with a sense of urgency, with a focus one driving utilization and ensuring excellent procedural outcomes.
- Understand company’s and competitors’ products and workflows and provide recommendations on improvements
- Has a strong desire to work in a fast-paced, startup environment while consistently adapting to change.
- The ability to work independently within a teamwork environment.
- Achieving assigned sales objectives in partnership with assigned RBM(s), supporting the territory business plan.
- Become a company expert and resource on both TriNav and competitive products.
- Works with the appropriate hospital personnel to submit complete orders. Provides education and support to appropriate staff to improve inventory control.
- Maintains a complete and consistent activity log.
- Responsibilities include supporting territory administrative initiatives, participation in patient criteria identification, individual and group sales and education presentations, relationship development, and participation in appropriate local trade shows and conferences.
- The Clinical Sales Specialist reports to the Area Sales Director.
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Work Experience: - Clinical teaching/in-servicing, medical training (RN, IR Technician, etc.) preferred.
- 5+ years of directly related experience in healthcare industry preferred
- Strong clinical orientation, experience with products for use in interventional radiology, radiology/cardiology strongly preferred.
- Proven skills in leadership, management and communication including presentations
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Knowledge, Skills & Abilities: - Ability to influence clinical decision making
- Ability to work independently in the context of a team environment
- Ability to meet vendor credentialing requirements
- Proven ability to build maintain positive relationships with peers and colleagues across organization levels
- Excellent verbal and written communication skills, including ability to effectively communicate with Executive team and outside customers
- Positive, humble attitude that seeks feedback and accepts it from all comers; owns mistakes, learns from them and quickly makes the correction
- Computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.
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