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Clinical Intake Specialist - Clinical Research Trials

Headlands Research
Full-time
Remote
United States

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

The Role

Headlands Research is seeking a Clinical Intake Specialist who can combine their clinical expertise with strong communication skills to screen prequalified participants for clinical research studies. The ideal candidate will have prior experience working in a psychiatric practice environment, with active involvement in the care of these patients.

 

Duties/Responsibilities

  • Conduct virtual video and/or phone visits with potential participants to assess eligibility for clinical research trials based on study inclusion and exclusion criteria across multiple trials.
  • Collect and document detailed and comprehensive medical history, including but not limited to reviewing medical records, screening results, current and past diagnoses, medications, allergies, lifestyle habits, etc.
  • Utilize clinical judgment to determine if potential participants meet inclusion and exclusion criteria to move them forward to participate in the trial.
  • Accurately enter collected participant information into our Clinical Trial Management System (we use CRIO) while maintaining proper documentation practices
  • Coordinate with study site team members to schedule participant on-site screening appointments. 
  • Answer participant questions , address concerns, and provide necessary information to potential participants

 

Requirements:

  • Master's degree in Psychology OR current and unencumbered license to practice as a Nurse Practitioner or Physician Assistant within the United States required.
  • Minimum of 5 years of work experience providing extensive care for psychiatric patients.
  • Familiar with diagnostic criteria and assessments to determine them per the DSM-5
  • Prior experience administering common psychiatric rating scales including but not limited to:
    • Hamilton Depression Rating Scale (Ham-D)
    • Hamilton Anxiety Rating Scale (Ham-A)
    • Montgomery-Asberg Depression Rating Scale (MADRS)
    • Mini International Neuropsychiatric Interview (M.I.N.I)
    • Structured Clinical Interview for DSM Disorders-Clinical Trails (SCID-CT)
    • Mini Mental State Exam (MMSE)
    • Clinical Global Impression Scales (CGI-S, CGI-C, CGI-I)
  • Must be tech-savvy and able to seamlessly work in a fully remote position using multiple systems.
  • Highly experienced with EMRs; experience with Clinical Trial Management Systems preferred
  • Experience with a CTMS system, CRIO preferred
  • Excellent communication and interpersonal skills to build rapport with potential participants over the phone. 
  • Strong attention to detail to accurately capture and record medical information. 
  • Ability to navigate complex medical terminology and understand clinical research protocols, inclusion/exclusion criteria, and prohibited medications.
  • Knowledge of HIPAA regulations and Good Clinical Practice (GCP) guidelines
  • Strong oral, written, and interpersonal communication skills and ability to understand and apply protocol Inclusion and Exclusion criteria to each participant
  • Bilingual preferred

 

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