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Youth Services Case Manager – Restorative Justice

NorthPoint Health & Wellness Center
Full-time
On-site
Minneapolis, Minnesota, United States
Overview The mission of NorthPoint Health & Wellness Center (NorthPoint) is to create a healthier community. Three pillars provide the foundation for serving the North Minneapolis community: Whole-Person Integrated Care, Building Community Well-Being, and Health Equity.
Whole-Person Integrated Care NorthPoint offers a continuum of social and health services that integrates medical, dental, and behavioral health with human services to improve quality of life. We strive to serve our community by addressing the physical, behavioral, social, and spiritual aspects of health in culturally responsive and trauma-informed ways.
Building Community Well-Being A community's sense of well-being includes social, economic, environmental, cultural, and political conditions identified by the members of a community as essential for them to "flourish and fulfill their potential." To build and nurture community well-being, we must understand that the population we serve to improve their health, safety, and access to the services they need.
Health Equity NorthPoint is committed to health equity that requires valuing everyone. We strive to reduce the social, economic, and health inequities experienced by the community and the people we serve. We collaborate with community partners to support people in reaching their full health potential.
Purpose The goal of the program is to emphasize positive identity formation and desistance from offending behaviors through a collaborative and strengths-based approaches. The focus is to provide accessible, culturally relevant and trauma response programming to African American youth ages 10-17 living in North Minneapolis, Brooklyn Center, and Brooklyn Park.
General Job Statement The Youth Services department is a relational, innovative, and utilizing a transformative approach to hold youth and young adults accountable for their actions which have caused harm to others. The Case Manager collaborates with youth from referral to completion, conducts thorough assessments, intakes interviews, develops individualized goal plans, and coordinates restorative interventions such as mediation, circles, and victim-offender dialogue. This role requires maintaining detailed case documentation, tracking guest progress, and ensuring compliance with the goal plans and all agreements.
Minimum Qualifications Bachelor's degree in human services, psychology, social work, or related field, and three (3) years of restorative justice or mediation related experience. Associate degree with four (4) years of restorative justice or mediation related experience or a high school diploma with seven (7) years of restorative justice or mediation related experience.
Knowledge of and experience with restorative justice best practices, dynamics of offending, service to crime victims, corrections system, criminal justice system, and/or process of change.
Experience as a trainer and meeting facilitator with the ability to implement restorative justice related programs and facilitating/overseeing workshops.
Experience with initiating, organizing, creating reports, representing the department and the organization.
Must have a valid driver's license, reliable transportation, and the ability to meet Northpoint's driving standards.
Must be proficient in MS Word, MS Excel, and computer client tracking databases. Experience and/or knowledge of Apricot and/or Basil is a plus.
Work Environment Work is performed in a standard office environment. Work involves regular guest interaction and extensive computer use (6-8 hours daily), requiring hand-eye coordination for standard office equipment.
Benefits and Perks Our workforce reflects the community we service, and we work hard to embrace diversity, inclusion, equity, and belonging. The organization encourages everyone at NorthPoint to bring their authentic selves to work every day. We offer a variety of programs and family-friendly benefits to all of our employees.
401(k) Retirement Plan
Medical, Dental and Vision Coverage
Employer Paid Basic Life Insurance Policy, Short-Term and Long-Term Disability Coverage
EOE
M/F/D/V

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