Youth & Family Success Coach/Case Manager
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Position Summary
This position will provide Success Coaching services to high school youth and families and coordinate links to appropriate support services. The STEAM Success Coach will be supporting students in our STEAMWorks programs and will be responsible for providing career guidance, support and academic coaching.
What You’ll Do
Recruiting high school students interested in STEAM programs.
Conducting individual assessments to understand each student’s needs and connect them to resources like tutoring, transportation, or counseling.
Facilitating the MY10YearPlan curriculum to help students map out their futures.
Leading workshops and organizing training sessions for STEAMWorks participants.
Providing one-on-one coaching and group sessions on life skills, coping strategies, and personal development.
Keeping detailed case files and tracking attendance, certifications, and progress.
Supporting students as they develop Individualized Service Plans (ISPs) focused on academic success and postsecondary goals.
Planning field trips and experiences that expose youth to STEAM opportunities and careers.
Engaging with families to ensure they’re informed, supported, and involved in their student’s growth.
Helping students earn digital badges and microcredentials that boost employability.
Supporting summer programs like the Summer Leadership Academy and Summer Internship.
And, of course—jumping in to help with other program needs as they arise.
What You Bring
A Bachelor’s degree in Education, Social Work, Psychology, or a related field. An Associate’s degree with relevant experience will also be considered.
Experience working with youth or young adults, especially those considered “opportunity youth.”
Background in case management or youth development.
Experience or strong interest in STEAM fields is a plus.
Excellent communication and writing skills.
Ability to engage individuals from diverse backgrounds and build strong relationships with families and community partners.
Organized, flexible, and able to meet deadlines.
Bilingual (English/Spanish/Creole) is a big plus!
Other Requirements
Proficiency with Microsoft Office and basic data management tools.
Must pass a Level II Background Check.
Familiarity with grant-funded programs and tracking KPIs.
Strong leadership, organizational, and problem-solving skills.
Valid driver’s license, vehicle insurance, and reliable transportation.
What We Offer
Benefits
Medical, Dental, and Vision Insurance
Employer-paid Life, AD&D, Short-Term, and Long-Term Disability Insurance
403(b) Retirement Plan with employer contributions
15 PTO and 12 observed holidays
Opportunities for training and professional development
A collaborative team culture committed to making a difference
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Civic and Social Organizations
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