Youth Case Manager - TEMP

Job Title: Youth Case Manager
Employment Type: Temporary/Contract
Location: Northern Staten Island
Compensation: $25 Hourly (based on 35/hr work week)
Schedule: Monday-Friday either 8:30-4:30pm or 9-5pm (per coverage needs), in-office

Purpose: A socially conscious company is seeking a Youth Case Manager to provide employment services and career development coaching for low-income and underserved job seekers ages 16-24 with the NeON Works program. The ideal candidate has case management experience and/or can provide individualized career services, enjoys working with diverse groups of people, and is a self-starter looking to play a proactive role in helping job seekers with discovering their strengths, goal-planning, and taking actionable steps towards career development.

Duties and Responsibilities

• Conduct intake, eligibility screening, and job readiness assessments with youth participants ages 16-24
• Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
• Develop individualized employment service plans for participants
• Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
• Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation
• Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
• Refer clients to vocational trainings, technical skills classes, and other certification programs
• Meet weekly, quarterly, and annual enrollment and job placement numbers
• Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment

Desired Qualifications

• Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
• One to three (1-3) years of experience working with at-risk youth
• Experience developing individualized service and/or employment plans for participants preferred
• Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
• Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred
• Understanding of workforce development, employment services, and adult education a definite plus
• Strong communication skills, professional demeanor, sound judgment, and strong organizational skills

Benefits

• This position will be onboarded via staffing agency and will receive sick time accrual and option for medical insurance coverage