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Workers Compensation Case Manager - Burbank

Direct Counsel
Full-time
On-site
Burbank, California, United States

Job Description

Job Description
Direct Counsel is representing an established and growing Workers’ Compensation law firm seeking a Workers’ Compensation Case Manager to join its team in Burbank, CA. This full-time, in-office position offers the opportunity to manage high-volume cases while supporting attorneys and ensuring excellent client service.

Position Overview:
The Workers’ Compensation Case Manager will manage cases from intake through settlement, coordinate with applicants, medical providers, and insurance companies, and assist attorneys with hearings, depositions, and other case preparation. Spanish fluency is required to effectively communicate with clients.

Key Responsibilities:

  • Process new files from Intake and assist handling attorney throughout the case

  • Serve as first point of contact for applicants, medical providers, and insurance on active cases

  • File and serve Workers’ Compensation documents

  • Manage applicant treatment, including obtaining medical records, scheduling medical appointments, requesting doctor panels, and coordinating AME/PQMEs

  • Prepare Pre-Trial Conference Statements, settlement documents, and trial exhibits as needed

  • Maintain communication with applicants regarding case status

  • Manage 100–150 active files simultaneously and organize case files for the team

Qualifications:

  • Bilingual in Spanish (required)

  • 1–2+ years of workers’ compensation experience preferred

  • Familiarity with California Workers’ Compensation procedures and terminology

  • Strong organizational, multitasking, and communication skills

  • Ability to handle confidential information with discretion

  • Proficiency in case management software (MerusCase a plus)

  • High school diploma required; college degree or paralegal certificate a plus

Compensation & Benefits:

  • Pay: $20.00 – $30.00 per hour

  • Schedule: Full-time, 40 hours per week, on-site

  • Benefits: Paid time off, paid sick time, health insurance, free parking, and opportunities for advancement

Location: Burbank, CA

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