Home Care Triage Nurse (Registered Nurse - RN) - Full Time Days
Provides clinical support to the clinical services team by assisting in the coordination of the delivery of patient care services. Performs phone triage, data/order entry, patient/staff scheduling, and other clinical tasks related to the provision of patient care.
Job Duties:
- Triages patients through phone calls utilizing critical thinking skills and sound clinical judgement
- Performs data/order entry, patient/staff scheduling, and other clinical tasks related to the provision of patient care
- Provides hand-off communication to field staff, Clinical Specialist, and/or Patient Care Manager as appropriate regarding triage information, patient status updates, and patients who require a follow up visit or phone call.
Minimum Qualifications:
- Specialized Diploma NLN approved/accredited nursing program
- 1 year nursing experience in a healthcare setting and
- 1 year direct care nursing experience
- Demonstrates knowledge and ability to care for patients based on the population served
- Demonstrate critical thinking skills and sound clinical judgement
- Demonstrates analytical and problem-solving skills
- Ability to perform duties with accuracy and attention to detail
- Demonstrates excellent verbal and written communication skills
- Demonstrates excellent customer service skills
- Demonstrates team behaviors and the ability to work independently
- Demonstrates proficiency in basic computer skills
- Demonstrates excellent time management, organization, and prioritization skills to manage a heavy workload
- Ability to multitask and work with multiple interruptions
- Ability to adapt to changing priorities
- Demonstrates evidence of competency as per department/unit specific competency assessment criteria
- Knowledge of agency and network clinical policies, procedures, and resource materials
- American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
- RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
- DL - Driver's License_PA - State of Pennsylvania Upon Hire
Preferred Qualifications:
- Bachelor's Degree Nursing
Physical Demands: Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
Work Shift: Day Shift
Address: 2024 Lehigh St
Primary Location: Allentown - 2024 Lehigh Street
Position Type: Onsite
Union: Not Applicable
Work Schedule: Monday - Friday 8 AM - 4:30 PM; holiday rotation; weekend coverage as needed
Department: 1004-09128 Home Care - Skilled Nursing - CC