Telephonic Case Manager – Workers’ Compensation
About ForzaCare
Founded in 2022, ForzaCare is a purpose‑driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Forza means “strength,” representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions.
Job Summary
As a Telephonic Case Manager at ForzaCare, you will coordinate care for injured workers primarily through phone interactions. Responsibilities include communication, documentation, collaboration, and support to facilitate recovery and a successful return to work. Ideal candidates are licensed nurses or certified rehabilitation counselors; prior workers’ compensation experience is strongly preferred.
Coordinate care between medical providers, employers, attorneys, insurance carriers, and injured workers via phone to discuss treatment plans, progress, and return‑to‑work strategies.
Develop, document, and monitor individualized recovery goals and return‑to‑work plans.
Provide consistent communication and detailed progress reports to clients and stakeholders.
Ensure all case management work meets or exceeds customer and compliance requirements.
Build and maintain strong relationships with clients, providers, and internal team members.
Qualifications
Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with an associated college degree.
Additional certifications such as CCM, CIRS, or other case‑management credentials preferred.
Compliance with all state‑specific licensure and certification requirements.
Prior experience in workers’ compensation case management strongly preferred.
Skills & Attributes
Motivated – take pride in exceeding goals and continuously improving.
Organized – manage a fast‑paced workload and multiple priorities with ease.
Collaborative – communicate clearly and work well with diverse teams and stakeholders.
Committed – uphold ForzaCare’s mission to deliver high‑quality, compassionate care and comply with all safety, ethical, and professional standards.
ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
Salary: $90,000 – $112,500 per year
Seniority level: Entry level | Employment type: Part‑time | Job function: Other | Industries: Hospitals and Health Care