Overview
Spine Clinical Care Coordinator (25037769)
Location: 120 North Oak Street, Hinsdale, IL 60521
Schedule: Full Time
Shift: Monday - Friday 8am-430pm Days
The community you’ll be caring for: UChicago Medicine AdventHealth Hinsdale
Role
The Spine Clinical Care Coordinator facilitates an evidence-based, multidisciplinary, multi-specialty approach to care throughout the care continuum. Oversees the development and redesign, as needed, of patient education, of evidence-based standards of clinical care and the post discharge rehabilitation care. Gathers, records, and evaluates program data and uses this data in establishing program goals with the oversight of the Medical Director and the Program Manager. Accountable for the ongoing monitoring of program quality and assists with program marketing needs. The overall goal of the Spine Navigator is to improve organizational clinical/operational outcomes for spine-related conditions and procedures. The Advent Health Neurosciences Institute Spine Center model is structured to achieve established objectives using a team approach supported by a system-wide Spine Center Manager. The Spine Navigator guides interdisciplinary team members in performance improvement and the incorporation of evidence-based practice protocols into the daily operations of the Advent Health Spine Center Program. The Spine Navigator works with community and professional organizations to further community education about spinal care and treatment, and actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Reports clinical issues to the Manager and nursing administration.
Guides patients through spine surgery from pre-op education to post-rehabilitation, ensuring timely medical and supportive services via a multidisciplinary approach.
Manages appointment coordination, record requests, insurance concerns, education, and communication between the physician office and the patient.
Facilitates an evidence-based, multidisciplinary approach throughout the care continuum.
Makes discharge calls to ensure all care needs are met.
Leads monthly service line meetings, presenting clinical data and recommending improvements.
Stays current in evidence-based practice and emerging trends.
Develops Spine practice standards, including pre-op, post-op, and discharge instructions.
Creates patient education classes specific to spine surgeries.
Promotes the Clinical Coordination Program within the physician community and the public.
Participates in marketing through physician visits, dinners, seminars, and lectures.
Other duties as assigned.
Qualifications
Associate's of Nursing Required
Bachelor's of Nursing Preferred
Master's of Nursing Preferred
Three or more years of Work Experience Required
Team-centered leadership and facilitation skills
Ability to interact appropriately with department/teams to facilitate process development, quality improvement, and interaction with patients/families and the Clinical Coordinated Care Program Team
Strong organizational, communication, and customer relations skills
Ability to communicate effectively with diverse populations
Skilled in providing age-appropriate spine education
Flexibility in prioritization; ability to multitask; critical thinking/problem solving skills
Self-motivated and able to work independently
Public speaking
Proficient in Word, Excel, PowerPoint, or the equivalent
Registered Nurse (RN) Required
Basic Cardiac Life Support (BCLS) Required
RN Other Certification (RN) Preferred
Benefits
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Mental Health Resources and Support
Our Promise
Our promise to you: Joining UChicago Medicine AdventHealth Hinsdale is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth Hinsdale is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Job
Nursing
Organization
UChicago Medicine AdventHealth Great Lakes